Administrative and Customer Support Professional
Resume:
Brandy Jenkins
Middletown, Pa *****
Professional Summary
Axperteated, organized, and detail-oriented professional with administrative and customer service
Work Experience
Administrative Assistant
Rolling green cementery-Camp Hill, PA
November 2025 to Present
• customer service- I remain positive and try to maintain a positive and safe space for the families
mourning loved ones
• input data from services and update cards o f services used
• take phone calls for first death calls a s well as other customers.
Server
Texas Roadhouse-Palmyra, P A
November 2024 t o August 2025
• Point o f Sale (POS) systems
• Food safety
• Menu knowledge
• Cash handling and payment processing
• Customer service
• Multitasking and time management
• Teamwork
Install Administrator
Erie Home-Harrisburg, P A
February 2022 to August 2023
esponsibilities included data input into Microsott Excel application; preparation of the rooting jobs ti
le Install Manager: service in an administrative role supportina the Insta
Manager; fielded incoming calls from customers; customer dispute resolution; fielded and responding t o
incoming emails from customers; general customer service.
Receiving Administrator
Mastronardi Produce-Jonestown, PA
April 2021 to February 2022
I checked in drivers and kept frack o f orders o n spread sheets and made paperwork for orders
Education
DIPLOMA
Annville Cleona High School-Annville, PA
January 2013 to December 2013
High school diploma
Annville Cleona Jshs-Annville, PA
August 2009 t o June 2013
High school diploma or GED
Skills
• Typing
• Patient service
• Handling patient inquiries
• Patient interaction
• Microsoft Excel
• Customer service
• Microsoft Office
• HIPAA
• Microsoft Outlook
• Phone etiquette
• Google Docs
• Microsoft Word
• Hair Styling
• Medical terminology
• Windows
• Multi-line phone systems
• Communication skills
• Order entry
• Computer skills
• Sales
• Organizational skills
• Motivational interviewing
Languages
• English
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