Code Enforcement Professional with Compliance Expertise

Valerie Hicks

****************@*****.*** 404-***-****

Enforcement Professional

Proactive and knowledgeable Code Enforcement Officer with extensive experience in zoning, housing, sanitation, and land development enforcement. Adept at conducting thorough investigations, ensuring municipal code compliance, and collaborating with legal and public departments to resolve violations efficiently. Skilled communicator with proven ability to educate diverse communities and represent agencies effectively in administrative hearings and court proceedings. Committed to promoting public safety and maintaining community standards. Certifications

GACE - Level 1 (Georgia Associate of Code Enforcement) Georgia Fair Housing Certification

National Apartment Leasing Certification

GSWCC / Soil Erosion / RED CARD

Work Experience

City of College Park – Code Enforcement Officer

College Park, GA Oct 2023 – Present

Conduct property inspections in response to public complaints and scheduled assessments, ensuring compliance with local zoning, housing, and signage regulations. Investigate complex cases involving property maintenance, illegal uses, and sanitation violations.

Issue formal notices of violation, citations, and track compliance progress through systematic follow-up inspections.

Provide educational outreach to property owners, tenants, and businesses, explaining applicable codes and facilitating voluntary compliance. Prepare detailed case files, inspection reports, and coordinate with city attorneys for enforcement actions.

Represent the city in administrative hearings, delivering clear and factual testimony to support enforcement decisions.

Collaborate cross-departmentally with planning, public works, and legal teams to address and resolve community issues effectively.

City of Dunwoody – Code Enforcement Officer

Dunwoody, GA Aug 2021 – Oct 2023

Performed scheduled and complaint-driven inspections on residential and commercial properties, focusing on zoning, environmental, and property maintenance codes. Investigated and documented violations, drafting legal notices and case summaries for abatement and enforcement proceedings.

Built rapport with property owners through consistent communication, resulting in high rates of voluntary compliance and issue resolution.

Collaborated with community organizations to deliver educational materials and presentations about local ordinances and code enforcement objectives. Provided testimony in municipal court cases and maintained organized documentation to support legal actions.

Actively participated in community outreach events and town hall meetings to increase public awareness and understanding of code enforcement roles. City of Atlanta – Solid Waste Route Supervisor

Atlanta, GA Apr 2018 – Aug 2021

Supervised field teams tasked with enforcing solid waste and sanitation ordinances along multiple city routes.

Addressed illegal dumping incidents, improper waste placement, and violations of public right-of-way regulations.

Developed and implemented enforcement strategies in coordination with Public Works and Code Compliance departments.

Researched property ownership records to identify responsible parties and ensure accountability.

Issued violation notices and provided on-site education to promote adherence to waste disposal standards.

Maintained accurate logs, reports, and documentation to support operational audits and compliance reviews.

DeKalb County – Code Compliance Officer

Decatur, GA Jul 2016 – May 2018

Enforced county ordinances covering zoning, public health, sanitation, and safety, ensuring community standards were upheld.

Conducted comprehensive field investigations and on-site evaluations to identify code violations.

Issued corrective action notices and monitored property compliance through scheduled follow-ups.

Worked closely with legal teams, building inspectors, and other stakeholders to facilitate enforcement actions and resolve disputes.

Collected photographic and written evidence for use in administrative hearings and court proceedings.

Provided clear, concise testimony supporting enforcement efforts in municipal court and administrative hearings.

Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Experienced with Code Enforcement Software: Core Logic Safe Rent, Yardi, Hansen Familiar with property management and inspection software: AMSI, Blue Moon, MRI Strong investigative, analytical, and report-writing skills Excellent verbal and written communication skills

Ability to work collaboratively with legal, planning, and public works departments Public speaking and community outreach expertise

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