Community Development, customer service and call center
Resume:
Jessica
Mashburn
*** ****** ***** ***** ******* NC, 27330
********.*******@******.***
EXPERIENCE
Chatham Outreach Alliance
Pantry Manager/Volunteer Coordinator
January 2024-August 2025
Warehouse and inventory management, staff/volunteer, training and development, operation and compliance of 2 Federal programs, food purchasing, relationship
development.
Chatham YMCA, Chatham Co., NC —
Executive Branch Director
July 2009- May 2023
Community Development, leadership of a $100,000
annual fundraising campaign, project management,
oversight of the day to day operations of a 1,500 member fitness facility and 12 offsite after school programs caring for upwards of 700 students daily, budget development and management, staff coaching and goal setting,
employee engagement, board development and
recruitment, long range planning, meeting facilitation. EDUCATION
Central Carolina Community College
2001- 2005
Studies in Office Systems Technology and Early
Childhood Development
Volunteerism
Family Violence Rape Crisis- 2010-2014, Board
Chair 2013-2014
Chatham Chamber of Commerce-2013-2019, Board
Chair 2015-2018
Chatham Health Alliance 2016-2020, Alliance Chair
2017-2018
Juvenile Crime Commission Board 2018-2020
*References available upon request
SKILLS
Employee Engagement, Facilitative Leadership, Strategic Development, Community Development, Critical
Thinking, Project Development, Fundraising, Sales, Customer Service and Relationship Building
AWARDS
2010 Rookie of the Year Association of YMCA
Professionals Chapter 23(4 state region)
2012 Citizenship & Service Award Chatham
Chamber of Commerce
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