Monique Jones
Business Development
Oakland, CA 94612
******.****@*****.***
SKILLS
● Clinical Assessments
● Case Management
● Referral Management CRM (AIDA, NaviHealth, Careport)
● Electronic Health Records (Kinnser, WellSky)
● Medical Terminology
● Project Coordination
● Authorizations/Eligibility (Ability, Availity)
● DME (Parachute)
EXPERIENCE
Harmony Home Health San Jose, CA Current
Responsibilities
• Referral Management
• DME Orders
• Staffing
• Insurance verifications and authorizations
• Chart Compliance
• Census Management
• Introductory calls for new patients
• Creation of patient charts
Elmwood Healthcare & Kyakameena Care Center Berkeley, CA 3/2023-10/2023 Area Director of Admissions & Marketing
Responsibilities
• Bedside patient assessments
• Discharge Planning
• Case Management
• Insurance verifications and authorizations
• Recruitment of clinicians
• Business Development
• Management of EMR systems
• Management of CRM systems
• Data Entry for Patient Informations
Lake Merritt Healthcare & Redwood Healthcare Center Oakland, CA 1/2022-3/2023 Admissions Director
Responsibilities
• Bedside patient assessments
• Discharge Planning
• Case Management
• Insurance verifications and authorizations
• Recruitment of clinicians
• Business Development
• Management of EHR/CRM systems
San Pablo Health & Wellness Center San Pablo, CA 3/2021- 12/2021 Admissions Director
Responsibilities
• Bedside patient assessments
• Case Management/ Clinical Review
• Insurance verifications and authorizations
• Recruitment of clinicians
• Business Development
• Management of EMR systems
• Management of CRM systems
• Data Entry for Patient Informations
EDUCATION
Langston University, Langston, OK- Health Administration Vallejo Regional Vocational School, Vallejo, CA- Health Administration References available upon request.