Salesforce Developer - 6+ Years, 7x Certified, LWC/Apex Expert

SHRUTI ASTHANA

+1-716-***-**** ***************@*****.*** https://linkedin.com/in/shruti-asthana Trailblazer Profile CAREER SUMMARY

● Salesforce Developer with around 6 years of progressive experience in designing, developing, and maintaining impactful Salesforce solutions across diverse industries.

● Solid foundation in Salesforce architecture, data modeling, design patterns, and integration best practices, Apex, LWC, Aura, Salesforce Integrations, Flows, Process Builder and other declarative tools for business process automation.

● Solid foundation in 7 x Salesforce Certified, including Admin, Sales Cloud, Service Cloud, Platform Developer I, Experience Cloud, Platform Developer II, AI.

EDUCATION

University at Buffalo, The State University of New York. Aug ‘22 – Dec ‘23 Master of Science (MS) Computer Science, (GPA: 3.75/4.00) Buffalo, NY, USA Savitribai Phule Pune University Aug ’14 – Jun ‘18 Bachelor of Engineering, Information Technology, (Grade: First Class with Distinction) Pune, India SKILLS

Languages: Apex, Java, JavaScript, HTML, CSS, SOQL, SOSL, SQL UI Frameworks: Lightning Web Components, Aura Components, Visualforce Pages, Bootstrap, jQuery, ReactJS, Material UI Backend: Apex Classes, Apex Triggers, Asynchronous Apex, Controllers and Extensions, REST Web Services Salesforce: Service Cloud, Sales Cloud, Agentforce, Experience Cloud, Workflows, Process Builder, Approval Process, Validation rules, Flow Builder, Standard and Custom object, Reports and Dashboard, Salesforce administration Tools: SFDX, VS Code, Git, JIRA, Postman, Workbench, SOAP UI, Data Loader, Salesforce Inspector, GitHub Desktop, ADO WORK EXPERIENCE

Software Engineer, Salesforce Jan ‘25 – Present

Peloton Interactive, Inc. New York City, USA

● Led the design and development of enterprise-grade PDF automation solutions for sales operations, improving documentation turnaround time and enabling scalable sales workflows.

● Designed and implemented an Incident Management workflow on Salesforce for Global Member Support, leveraging Salesforce for Slack, Service Cloud Incident Management, LWC, and Apex.

● Contributed to the Concierge Program by building Case Management, SLA Tracking, and Messaging capabilities using Asynchronous Apex, Flows, and Service Cloud features, enabling personalized member support.

● Led end-to-end design and implementation of a unified order, payment, and shipment dashboard, improving agent productivity and decision-making efficiency.

● Engineered secure Apex Web Services to integrate with external portals (Commercial Support, Subscription Cancellation, etc.), enabling direct Case creation in Salesforce and streamlining workflows.

● Developed a proactive safety protocol using Apex Triggers, Next Best Action, Recommendations, and Screen Flows to detect critical keywords in chat transcripts and enforce mandatory PSIR form completion.

● Implemented a schedulable Batch Apex job to automatically transfer open Cases from deactivated users to the Support queue.

● Migrated legacy Process Builders to Flows and Apex Triggers, reducing technical debt and ensuring alignment with Salesforce best practices.

● Refactored legacy Aura Components into LWCs, improving system performance, scalability, and maintainability.

● Ensured code quality through peer reviews, unit testing, and adherence to Salesforce development standards.

● Increased test coverage to support deployment readiness and reduce production incidents.

● Provided production support, diagnosing and resolving post-deployment and user-reported issues promptly. Salesforce Developer Mar ‘24 – Dec ‘24

Unique Comp. Inc. Iselin, USA

● Partnered closely with business stakeholders, product owners, and compliance teams to translate complex regulatory requirements into scalable system architecture.

● Engineered and delivered 10+ downloadable complex forms (e.g., Change of Staff, IIC Profile) in LWC, JS, VF Pages, and Apex, featuring custom multi-select components, file upload capabilities, and a validation framework.

● Developed dynamic, interactive data tables within Experience Cloud using LWC and Apex, providing comprehensive record management functionalities via action menus.

● Designed and implemented user-centric, responsive, and ADA-compliant UI components leveraging LWC, Apex, and Salesforce configurations, adhering to stringent government accessibility standards.

● Led the exploration and integration of third-party storage solutions (Google Drive, Amazon S3, Box) via Salesforce Connected Apps and RESTful APIs to overcome file storage limitations.

● Established and managed a Salesforce project CI/CD pipeline on Azure DevOps (ADO), resulting in a 30% improvement in deployment efficiency and enhanced code management Salesforce Consultant May ‘24 – Oct ‘24

MTX Group Inc Frisco, USA

● Designed and implemented a Voter Registration module using Lightning Web Components, Experience Cloud, Flows, and Apex triggers, enhancing data accuracy and compliance with regulatory standards.

● Developed a robust License Verification component in Salesforce Lightning that automates the verification process for voter registrations, reducing verification time by 42%.

● Created a custom application for managing child-care subsidy requests, integrating Salesforce with external databases.

● Developed an address validation feature within the Voter Registration module to ensure accurate and valid address entry using 3rd party APIs available.

● Implemented Batch Apex to automate the emailing of confirmation notices to registered voters. Application Development Analyst Aug ‘21 – Jul ‘22

Accenture Pune, India

● Led end-to-end development of a large-scale Salesforce application for a major US insurance client, automating workflows for 19,000+ agencies using LWC, Apex, Flows, and Einstein Analytics.

● Owned technical design and execution of a customer retention–focused recommendation engine leveraging Prediction Builder and LWC, improving customer retention and agent productivity.

● Architected and implemented integrations with third-party systems using REST APIs, Batch Apex, and scheduled jobs, enabling automated policy card retrieval and multi-system data synchronization.

● Designed a risk detection module, reducing issue identification time by 15%.

● Led development of interactive dashboards and executive reports, enabling data-driven policy renewal strategies and compliance tracking.

● Mentored junior developers, conducted code reviews, and drove best practices across development, testing, and deployment cycles.

Senior Software Engineer Jan ‘19 – Jul ‘21

LTIMindtree Pune, India

● Led a team of junior developers, overseeing end-to-end delivery of multiple Salesforce implementations across education, retail, and insurance domains.

● Owned technical design, task breakdown, and delivery execution, ensuring high-quality and on-time project completion.

● Delivered full-cycle Salesforce solutions using Apex, Visualforce, Aura, LWC, and declarative automation.

● Led Salesforce Classic to Lightning migration projects, modernizing UI using LWC, Aura, and App Builder.

● Designed and implemented complex business automations using Flows, Approval Processes, and Workflows, improving Sales and Support operations.

● Led Experience Cloud portal development, including multi-language enablement using Translation Workbench.

● Managed org setup, security architecture, deployment strategy, and large-scale data migration, ensuring smooth production rollouts.

CERTIFICATIONS

● Salesforce Certified Administrator

● Salesforce Certified Platform Developer I

● Salesforce Certified Platform Developer II

● Salesforce Certified Service Cloud Consultant

● Salesforce Certified Sales Cloud Consultant

● Salesforce Certified Experience Cloud Consultant

● Salesforce Certified AI Associate

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