Senior IT Project Manager Infrastructure & PMO Lead

Alberto Martinez

Local to Clifton, NJ *****

Available for Immediate Interview

Supplier Summary:

Alberto is a highly experienced Project Manager with over 20 years of delivering large-scale IT and infrastructure projects, with strong exposure to analytics-driven initiatives.

He brings a proven track record of managing end-to-end project lifecycles, including scope, schedule, financials, and testing, within structured PMO environments.

In his recent role with ConEd (utility domain), Alberto managed complex infrastructure and analytics-focused projects, where he tracked project performance metrics, developed executive dashboards, and leveraged data insights to support forecasting, capacity planning, and operational decision-making.

He has hands-on experience managing project budgets, tracking actuals vs. forecasts, handling change orders, and providing financial visibility to leadership—aligning well with the financial ownership required for this role.

Alberto has led cross-functional teams, vendors, and stakeholders across multiple high-impact projects, including large-scale network and data center deployments with organizations such as Verizon, ConvergeOne, and Thomson Reuters.

His experience includes coordinating with technical, business, and data teams to ensure accurate reporting, KPI tracking, and alignment with organizational goals.

He also brings strong client-facing communication skills, having worked closely with enterprise and government stakeholders such as DOE, NYPD, FDNY, and utility clients.

His ability to translate complex technical and data concepts into actionable insights for leadership makes him a strong fit for analytics-focused project environments.

Additionally, Alberto is proficient with project management tools such as Microsoft Project and has experience working within PMO frameworks, governance structures, and structured reporting environments.

Professional Summary:

Alberto Martinez offers your organization over 20 years of experience delivering cost-effective solutions in a high-technology environment a combination of seasoned project manager, project leadership, business savvy, account management, technical knowledge, ability to leverage technical expertise of others and people skills that make him uniquely qualified to lead your project.

He has both the experience and expertise to quickly grasp the business mission and objectives that drive your project requirements, establish a partnership with your team and together, develop cost-effective solutions targeted to your needs that lead to cost savings, increased productivity and competitive advantage along with the ability to deliver projects on time and within budget.

Excellent communication skills along with Client interaction skills, ability to motivate teams, strong analytical skills, organizational skills and able to interpret data and provide recommendations to the leadership team to influence executive decisions with technical rationale and business acumen.

Conducted weekly face to face meetings with stakeholders, reviewing and interpreting the customer's technical design solutions and keeping customer up to date at all times, polished and client facing, originated early site surveys, phased infrastructure delivery, vendor coordination, strict change control, and frequent stakeholder reviews.

Managed the installation process from planning through delivery and created various status reports, decks, presentations, WBS, and project timelines in support of all phases of projects… Established standardized templates, weekly PM syncs, portfolio dashboards, and clear escalation paths while coaching PMs on delivery discipline.

Expert in network infrastructure installation, wireline, wireless, refresh, migrations & relocations, with over 10 years’ experience delivering cost-effective solutions in a high-technology environment covering new site installations, hardware/software, Dell server cluster installations, office migrations, network consolidations, Internet based financial network infrastructure, and server farm migrations in diverse industries including financial services, telecommunications, and call centers

Secured numerous company achievement awards for delivery of exceptional customer service and resolving escalated customer service issues. Worked extensively face to face, on the phone and in high level meetings with clients such as DOE, DoITT, ECTP, NYPD, FDNY and EMS.

Proficient with Microsoft Office Suite including Microsoft Project, Word, Microsoft Excel, PowerPoint, Access, Outlook, Visio, SharePoint, VMware,, Google suite, also proprietary internal project management databases, familiarity with Citrix, Agile, Waterfall, Oracle, and SQL

Excellent Knowledge of Network Infrastructure Implementation, WLAN, LAN, WAN, SDWAN, DR, SAN, NAS, SDLC, QA testing, MDM, Virtualization, and configuration of wireless handheld devices, laptops, thin clients, RFID, Facial Recognition, Entrance/Access Control, workstation, imaging, cloning, CCTV, VOIP, PBX, WAP, controllers, POE switches, routers, firewalls, Telecom, circuits (Fiber Ring, OC-48. ISDN, T1, DS1, OC3, ATM, POT’s) Cable Installation Experience (CAT5e thru CAT8), Wireless Access Point Setup, VLAN and Ethernet, Physical Layer, office build-outs, relocations, and structured cabling

Strong knowledge writing SOW, BOM, RFPs, LOI, WBS, booking clients, procurement, scheduling and conducting walk thru/site surveys, creating hardware orders, creating network diagrams, floor plans, WBS, documenting all aspects of installations, working in PMO and providing solutions for any integration issue that may arise with the implementation. Risk registers, dependency mapping, scenario planning, and executive-level escalation. Strong Analytic, negotiation, leadership skills

Led analytics-driven projects involving data aggregation, reporting, and dashboard creation to support executive decision-making and operational efficiency.

Experience translating business requirements into data models, reports, and actionable insights for stakeholders across technical and non-technical teams.

Partnered with cross-functional teams to define KPIs, develop reporting frameworks, and ensure data accuracy and consistency across systems.

Utilized data analysis, forecasting models, and performance metrics to track project health, identify risks, and drive continuous improvement.

Education And Training:

Columbia University New York, NY

Computer Technology and Applications Program, Network Administration and Design

Corllins University New York, NY

Bachelors of Business Administration with Major in Project Management

LaGuardia Community College Queens, New York

Computer Applications and Networking principles

American Business Institute New York, NY

Business Management

Bilingual: English Spanish

Professional Experience:

ConEd New York, NY Dec 2020 – Mar 2026

Technical Project Manager

In charge of processing new service orders, upgrade orders working with outside service providers, vendors, customers while connecting clients to provider services for energy industry feeds via network infrastructure and upgrading all telecommunications/infrastructure from copper to new fiber, or Ethernet as required (E-LINE, E-LAN).

Worked across wireless and wireline enterprise, processing IP addressing schemes, firewall requirements along with complete Network design configurations and forecasting also worked with sales team to determine scope of work, used Service Now to enter tickets.

Timeline of events involved in execution from beginning thru completion of project. Created baseline budgets, track actuals vs. forecast, manage change orders, and escalate variances early.

Managed analytics-focused initiatives by tracking project performance metrics, analyzing network and operational data, and providing insights to improve service delivery and infrastructure planning.

Developed and maintained project dashboards and reports to monitor KPIs, budget performance, and schedule adherence for executive leadership.

Collaborated with data, engineering, and business teams to ensure accurate data flow, reporting consistency, and alignment with organizational analytics goals.

Leveraged data-driven insights to support forecasting, capacity planning, and decision-making for large-scale utility infrastructure projects.

ConvergeOne Denville, NJ Oct 2018 – May 2020

Senior Project Manager

Managed the design, used data, options analysis, and clear trade-off discussions aligned to business outcomes.

New construction, and implementation of the American Dream next generation Cisco Nexus Data center, Voice and Wireless Network Infrastructure deployment successfully on site at 1 American Dream Way Rutherford NJ.

Overseeing the execution of several projects, making technical application recommendations, and providing PBX/Network solutions for the customer's (American Dream) wireless, copper and fiber optic infrastructure, including routes, riser spaces, IDF/MDFs, and VOIP solutions.

Walkthroughs, site surveys, kickoffs, and SOWs are scheduled and carried out; network diagrams and floor plans are created; all installation details are documented; WBS is created; and any integration problems that may occur during implementation are resolved.

Managed the design, new construction, and implementation of the American Dream next generation Cisco Nexus Data center, Voice and Wireless Network Infrastructure deployment successfully on site at 1 American Dream Way Rutherford NJ.

Verizon New York, NY Jul 2014 – Jul 2018

Project Manager

Managed the implementation of the Verizon Data Network Infrastructure deployment at PSAC2 E911 Call Center for the NYC Police and Fire Department, involving Data Center workstations and telephony infrastructure, hardware, software deployment and managing all Project resources, documentation.

Deployed key action plans for the installation process from planning through delivery and created various status reports, decks, presentations, WBS, and project timelines in support of all phases of project.

In charge of bringing together multiple phased E911 projects for NYC agencies NYPD, FDNY and EMS thru Verizon PMO while managing multiple project infrastructure implementations and tech refresh projects of carrier grade hardware into TSER rooms and Data Center central equipment on the WAN along with LAN workstations, VESTA software supporting PBX/Network solutions for NYC agencies thru DoITT (Department of Information Technology & Telecommunications.

Conducted weekly face to face meetings with the DoITT team, reviewing and interpreting the customer's technical design solutions and keeping customers up to date at all times.

Custom Facility build which included conduit build for copper and fiber optic infrastructure, points of entry pathways, riser spaces, Data Center, TSER, IDF, MDF’s coming into the new construction at PSAC2 E911 call center location in the Bronx NY which will house over 500 positions.

PSAC2 E911 Refresh of over 500 FDNY/NYPD/EMS positions in live environment at existing NYC PSAC, Queens and Bronx locations.

Experience and knowledge in Legacy Centrex (DMS100) Call Platform, Centrex Trunk Infrastructure to PSAP premises.

Experience with DMS 100 CO to CO Internetworking, SS7 translation, 10 digit-dialing, SIP trunking, DMS 100 ACD configuration and structure, Vesta DMS 3.0 SP4 E911 contact center platform, Digital PBX backup systems, selective router design, and Meta switch design. Knowledge of GIS systems, dependencies, and influence on call routing and E911 Logging and Recording models and profiles.

Scheduling and conducting walk thru, site surveys, kickoff’s, creating WBS along with acquiring and reviewing all network diagrams and floor plans, documenting all aspects of installations and providing logistic and project plans for all work.

Listening and gathering stakeholders/users inputs.

Project reporting and entering all progress into Clarity.

Conducted weekly face to face meetings with the DoITT team, NYPD, FDNY interpreting the customer’s technical design solutions and keeping customer up to date at all times.

Placing circuit orders (Fiber Ring, OC-48, DS1, ALI- RCER, T1, POT’s), selective routing, ALI, E911 transport, installation steps scheduling, and timeline expectation with customer.

Organized cross-departmental teams to meet DoITT’s expectations, training of new Project Managers, coordinated Verizon resources to complete all phases of installations.

Managed the installation process from planning through delivery and created various status reports, decks, presentations, WBS, created service tickets and project timelines in support of all phases of project.

Provided logistic plans, diagrams and closing documentation for DoITT to sign off on all completed billing milestones.

Simplifying complex topics for non-technical audiences, preparing quick pointed summaries for executives and stakeholders, high dollar projects with complexity and customer interface.

Managing and tracking visibility and communication across various internal and external partners including technology providers and other customer partners.

Began TEXT to 911 project prototype trials and demos to advance the TEXT to 911 enterprises and trained customers (NYPD & FDNY).

Managing and tracking visibility and communication across various internal and external partners including technology providers and other customer partners.

NENA standards and compliance. Analyzed operational and network data to support decision-making for large-scale E911 deployments, ensuring optimal system performance and reliability.

Created reporting frameworks and dashboards to track project milestones, system performance, and service delivery metrics across multiple agencies.

Partnered with stakeholders to interpret data trends and provide actionable recommendations for system enhancements and process improvements.

Mitel New Providence, NJ / New York, NY Jun 2010 – May 2014

Project Manager

Managing multiple project implementations, recommending technical applications, and PBX/Network solutions for the customer (NYC DOE) copper and fiber optic infrastructure, including pathways, riser spaces, IDF/MDF’s and VOIP solutions also worked with SCA on construction planning and asbestos abatements.

Scheduling and conducting walk thru, site surveys, kickoff’s and SOW, creating network diagrams and floor plans, documenting all aspects of installations, WBS and providing solutions for any integration issue that may arise with the implementation.

Unified communications unified workspace management borderless workplace and virtualization, collaboration tool unified device management.

Compiling and entering programming and PBX information into an electronic programming database for technical implementation.

Surveying for wireless network convenience (Pointing out where WAP’s should be placed).

Validating equipment ordered along with available ports requirements.

Reviewing and interpreting the customer’s blueprint of the voice/data cabling requirements for the telephone system installation and scheduling of subcontractors.

Generating site documentation for stakeholder and for technical staff, prior to installation obtained and designed technical programming information for technicians, placed circuit orders (PRI, T1, POT’s) and coordinated service providers, technicians and subcontractors services with customers’ Information Technology department and/or data vendors, building trades personnel network and Audiovisual teams to deliver integrated solutions.

Organized cross-departmental teams and coordinated inter-company and intra-company resources to complete installations.

Monitored the installation process from planning through delivery and create status reports on project timelines.

Ensured resolution of problems as they arise, scheduled/coordinated end user training sessions with customer and ensured site visits and training are completed and any necessary follow-up is addressed.

Hand off completed site to service department with full documentation.

Also created full documentation CD’s for customers (NYC DOE). Always able to perform multiple tasks and meet inflexible deadlines on a timely basis. Design and support of VOIP customer demo facing events.

BT Radianz New York, NY Jun 2008 – Jan 2009

Project Manager

In charge of processing new service orders, upgrade orders working with outside service providers, vendors, customers while connecting clients to provider services for financial market data feeds via network infrastructure.

Worked across wireless and wireline enterprise, processing IP addressing schemes, firewall requirements along with complete Network design configurations and forecasting and worked with sales team to determine scope of work, timeline of events involved in execution from beginning thru completion of project.

Pulled together conference calls, video conferencing with clients and relevant resources to ensure everyone was well versed in all activities surrounding the order process.

Regularly interacted with clients and internal teams to resolve problems and keep clients up to date on a regular basis regarding product, resources or timeline changes.

Ordered circuits (T1, DS3, OC3, and ATM), controller, WAP’s and followed up by escalating for completion.

Worked with clients and engineers to finalize network configuration of SDWAN and IP configurations used to build routers, switches and servers.

Ordered Wireless access points (WAP’s), controllers, routers and switching equipment, coordinated installation with client, project engineering group, field service technician, subcontractor, and carriers.

Ensured that client's source IP's are permissioned on provider's firewall facilitated twice NAT's for security configuration.

I managed special projects along with day-to-day functions.

Thomson Reuters New York, NY Jun 1995 – May 2008

Project Manager

Served as project lead for major client implementations in fifty states as well as international cities in three countries.

I received many implementation service awards for superior implementation management and customer service.

Supported between 30 and 60 customers concurrently, including full project planning, procurement, scheduling, and documentation.

Documented each project into our database thru the initiation process, project planning, executing, monitoring & control thru closing, all projects require close contact with the customer, sales, technical teams, and third party field services representative.

I have extensive knowledge of Thomson Reuters commercial and product architecture and technology strategy and Data Operations.

Completed a major rollout of more than 23,000 workstations across more than 550 Wachovia offices, including implementation of multiple new server farms, Cisco 7206 router, Cisco 6503 switches, Dell Quad core servers, blades, SCO UNIX platform, XP, 2000, NT, SDLC, circuits from multiplexed 6meg circuits to OC3, networked Fiserv back office printers and configured remote office solutions.

Coordinated major account migration of new business unit’s front office and back office to the Thomson One Smart Station product and Thomson Beta Link back office product for checks, reports, wires and confirmation printing solutions.

All projects entailed multiple face to face and teleconference meetings with the internal and external customers, technical teams and third party field service representatives.

Created new process flow for new company products like Baseline (Web based solution) and worked on the improvement of Thomson Order Routing (FIX connectivity product).

Responsibilities included End-to-End Project Management, Cross-depth Dependency Management and IT Delivery Coordination.

Processing IP addressing schemes, firewall requirements along with complete Network design configurations and forecasting.

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