Freight Broker & Client Service Expert

**/**** - **/**** ******* Agent (Remote)

Freight Broker Planet Inc, Brooksville, FL

Secured competitive pricing with carriers for shipping services Moved freight loads using TMS software and Loadboard. Arranged transportation logistics, including scheduling pickups and deliveries. Handled essential shipping documents such as bills of lading, invoices, and customs paperwork.

Liaised between shippers, carriers, and customers to provide updates and resolve issues.

Tracked the status of shipments and ensure timely delivery, addressing any delays or complications.

Addressed and resolve issues that arise during transportation, such as delays, damages, or miscommunications.

Offered exceptional service to clients by answering inquiries, providing quotes, and ensuring satisfaction

Used logistics software and tracking systems to manage shipments and optimize processes.

Assisted Leader with creating schedules to maintain a steady work flow. Trained other agents on job duties and company policies/procedures. Calculated and submitted payroll for classes taught by Trainer for Trainers. 10/2010 - 05/2019 Executive Chef

Genesis Healthcare, Cedar Grove, NJ

Created and designed seasonal menus that reflect the restaurant's concept and cater to customer preferences.

Hired, trained, and supervised kitchen staff, ensuring a cohesive and efficient team.

Maintained high standards for food quality, presentation, and safety across all kitchen operations.

Managed kitchen budgets, food costs, and inventory to maximize profitability while minimizing waste.

Clinton Lewis

1250 OAKRIDGE AVE

HENDERSON, NC 27536-3535

Phone: 973-***-****

Email: *******@*****.***

Objective

position desired

CUSTOMER SERVICE REPRESENTATIVE

Experienced Freight Broker Trainer with years of industry experience in building relationships with carriers, providing sales support and personally managing shipments. Excellent communicator seeking in a fast-paced environment with room for upward mobility. Ability Summary

Freight Shipping Rates & Negotiation

Accounting, Budgeting, Cost Control & Purchasing

Time Management & Work Flow Scheduling

Customer & Client Relations & Problem-Solving

Staff Training & Development, Payroll Processing

Document Preparation & Records Management

TMS (Transportation Management System), Loadboard, Microsoft Office Suite, Adobe Acrobat Reader

Employment History

Oversaw ordering, purchasing, and inventory management to ensure the availability of ingredients.

Work closely with other departments, such as front-of-house staff and management, to ensure smooth operations.

Established and maintained efficient kitchen workflows and kitchen organization systems.

Ensured adherence to health and safety regulations and food safety standards.

Stay updated on culinary trends and techniques to incorporate into the kitchen's offerings.

Assisted in planning and executing special events, catering functions, and large gatherings.

Radiologic Technology

1 Year at College or a Technical or Vocational School Essex County College, Newark, NJ

Electronic Technican

1 Year at College or a Technical or Vocational School RETS Electronics School, Bellville, NJ

09/2020 Freight Broker Training

Freight Broker Planet

09/2003 Certificate

Daka Restaurants

10/1989 Certificate

Seilers

None Specified

None Specified

Education History

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

Detailed References

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