Nader Habhab
*********@*****.*** 858-***-****
EDUCATION
San Diego State University, Fowler College of Business – San Diego, CA Bachelor of Science in Management Information Systems Expected May 2026
● GPA: 3.33
● Relevant Coursework: MIS 180 (Principles of Information Systems), MIS 305 (Business Processes, ERP, & Analytics), MIS 306 (Information Systems Analysis), MIS 315 (Business Application Programming), MIS 380 (Data Management Systems), MIS 383 (Networks and Data Communications), MIS 455 (Digital Entrepreneurship & Innovation), MIS 420 (Cloud Services, Architecture, & Security), MIS 481 (Web Development), MIS 585 (Cybersecurity Management)
San Diego Miramar College – San Diego, CA
Associate Degree in Information Systems May 2023
● GPA: 3.56
EXPERIENCE
BMW of San Diego – San Diego, CA
Service Greeter April 2023 – August 2023
● Delivered an exceptional customer experience by ensuring seamless vehicle check-ins, improving service efficiency by 20%.
● Facilitated clear communication between customers and service advisors, leading to a 15% improvement in service accuracy.
● Optimized vehicle transport logistics between customers, service advisors, and technicians, reducing wait times by 10%.
● Resolved customer concerns efficiently, enhancing satisfaction ratings and service retention. A&M Auto – San Diego, CA
Automotive Technician & Parts Driver August 2018 – Present
● Diagnosed and repaired vehicles, ensuring top-quality workmanship and customer satisfaction.
● Spearheaded complex vehicle rebuild projects, successfully delivering high-performance modifications tailored to client needs.
● Streamlined parts procurement by sourcing rare and discontinued components.
● Maintained an organized inventory and executed timely deliveries, optimizing repair operations and reducing delays. Academic Projects
MIS 306 – Information Systems Analysis
Collaborative Systems Redesign Project
● Analyzed an organization’s outdated scheduling process and identified key inefficiencies impacting workflow and service delivery.
● Developed a streamlined, technology-driven scheduling solution using systems analysis methodologies, improving projected operational efficiency by 45%.
● Created detailed process models, requirement specifications, and feasibility assessments to support redesign recommendations.
● Presented findings and solution architecture to stakeholders, demonstrating enhanced clarity, scalability, and user experience. MIS 455 – Digital Entrepreneurship & Innovation
Aquawatch Water Quality App Development
● Assisted with the ideation and design of Aquawatch, an innovative mobile app aligned with a UN Sustainable Development Goal to improve coastal water quality awareness.
● Conducted market research and user-needs analysis to identify key features such as real-time water quality tracking and location-based alerts.
● Developed a business model, value proposition, and prototype interface that improved user accessibility to environmental data.
● Collaborated in an interdisciplinary team to pitch the solution, showcasing its potential environmental impact and entrepreneurial viability.
MIS 481 – Web Development
Personal Portfolio Website
● Designed and developed a personal portfolio website to showcase academic achievements, technical skills, and project experience
● Implemented responsive design and user focused layout to effectively present professional content MIS 420 – Cloud & Cybersecurity
● Completed hands on labs in cloud computing and cybersecurity using AWS services, gaining experience in cloud architecture, security configurations, and system deployment
● Applied foundational knowledge of cloud infrastructure, identity and access management, and security best practices
● Designed and implemented a cloud based system on AWS, focusing on scalability, security, and practical application of cloud architecture principles
MIS 585 – Cybersecurity Management
Security Monitoring Platform Project
● Building a virtualized security monitoring platform using Wazuh integrated with Elastic Stack
● Conducting a structured evaluation of system performance through dashboard alerts, and threat hunting queries to assess organizational fit
SKILLS
Technical Skills: Workflows, Cadvisor, SQL, C, Python, HTML, Microsoft Excel Essential Skills: Customer Service, Effective Communication, Customer Satisfaction, Problem-Solving, Team Collaboration, Time Management, Project Management, Task Optimization
Languages: English (Fluent), Arabic
ADDITIONAL INFORMATION
● Passionate about technology and its applications in business operations.
● Interested in data analytics, cybersecurity, and IT project management.
● Enthusiastic about continuous learning and professional development.