Administrative Analyst with Procurement Experience

SARAH BERNHARDT

*** * ****** *** *, Little Rock, AR. 72205 ********@*****.*** 501-***-****

OBJECTIVE To use my skills and experience thereby to gain full time employment. Seeking a challenging and responsible position to use my abilities and experience effectively and efficiently.

SKILLS & ABILITIES ● Continuous self-development

● Contributing to consistent achievement of mandated quality and timeliness standards under pressure and critical deadlines

● Abiding by all policies, work procedures, and instructions

● Abiding by Medicare privacy and security regulations

● Attentive to details

● Good organizational skills

● Ability to take initiative and be accountable

● Ability to analyze and problem-solve

● Microsoft Office Skills

● Math Skills including problem solving.

● Gaining knowledge of the complexities of the Medicare program

● Cooperate and work well with others

● Manages projects effectively; meets deadlines; plans and arranges activities

● Helps team members set and achieve goals, delegates effectively EXPERIENCE Office of State Procurement, Shared Administrative Services, Administrative Analyst May 2025-Current

~Responsible for the management of the supplier database in AASIS (the state’s current ERP system)

~Experience with the development and testing of the State’s new cloud-based procurement platform which manages sourcing and supplier management

~Organizing files, maintaining records, and preparing correspondence

~Research skills with the ability to gather and analyze information from a variety of sources ASAP Professional Services

August 2019-December 2020, March 2021- October 2025

~ Various Clerical and Administrative positions during these time frames

~Basic understanding of procurement, public administration and government operations UAMS

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Administrative Analyst

January 2020- March 2021

~Conduct research to analyze and resolve denied invoices and exceptions.

~Contact carriers, uses EOBs to research payments and denials to review coding, audit accounts and internal files and records, and review billing procedures and technical guides to determine errors and opportunities for correction

~Use carrier electronic applications for status, appeal and billing functions

~Applications used One Content, AHIN, Correct Coding Initiative Software, MMIS, other web-based and insurance applications and all Microsoft Office products

~An understanding of the entire revenue cycle from registration through claim resolution

~Determined financial responsibilities for billing and resolved problems

~Contributed to reports of findings and recommendations, timeframes for changes or updates, and recommended operational changes and procedure updates

~~Communicated with clinical department personnel via web-based application to request information needed to resolve charge denials

~Worked additional follow-up work-queues when staffing required it

~Had to maintain HIPPA privacy

SKIN CARE SEPHORA

NOVEMBER 2014- 2016

● Maintain standards of cleanliness and organization in assigned areas

● Participation as a productive, motivated member of the store team

● Recognize and respect the work of others

● Contribute to a pleasant and organized work environment

● Service oriented with high energy and enthusiasm

● Communicate with clients and store employees in a clear manner PINNACLE BUSINESS SOLUTIONS, INC REOPENING/REDETERMINATION SPECIALIST JANUARY 2004- AUGUST 2012

● Responsible for handling clerical error reopenings and Redetermination process.

● Thorough working knowledge of Medicare coverage issues.

● Identify and correct errors made on the original processing, determine if medical assistance is needed, directing those requests to the Medical Staff, obtaining additional information needed from providers, identifying and returning invalid requests.

● Use electronic carrier applications for assisting providers with appeals

● Knowledge of Medicare coverage issues.

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● Working knowledge of Medicare Operations, adjustment processing, MSP, beneficiary and provider appeal rights. Research skills with the ability to gather and analyze information from a variety of sources.

BATH AND BODY WORKS, SALES ASSOCIATE

MAY 2008- JUNE 2012, MARCH 2022 – MARCH 2025

• Support a customer-centric culture

• Builds customer loyalty

• Maintains awareness of all sales, promotions and applicable ringing procedures

• Displays general product knowledge of all categories

• Understands and adheres to brand standards

• Maintains an awareness of loss prevention by fostering a culture of honesty

EDUCATION UNIVESITY OF ARKANSAS AT LITTLE ROCK, LITTLE ROCK BACHELOR’S OF ARTS IN PSYHCOLGY WITH MINOR IN GENDER STUDIES, 2001 CENTRAL HIGH SCHOOL, LITTLE ROCK

HIGH SCHOOL DIPLOMA, 1984

COMMUNICATION • Above average communication skills (oral and written).

• Effectively interacting with peers and medical staff.

• Working independently within a team environment.

• Developing an effective and professional relationship within the provider community and contractor resources.

• thinks critically to solve problems

LEADERSHIP Little Rock PTA Council President, 2012-2014

● Unify and strengthen local PTAs comprising the Council

● Provide for the conference and cooperation of the local PTAs in the Council membership in order to create public opinion favorable to the interests of children, parents, and other stakeholders

● To encourage programs and projects in the various PTA units which will carry out the mission

● Promote the interests of National and Arkansas PTA. Volunteer for Girl Scouts and Boy Scouts of America REFERENCES AVAILABLE UPON REQUEST

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