Project Manager
Resume:
William Carlisle, MBA, PMP *****************@*****.***
Certifications and Software
Project Management Professional (PMP) PMI 2023 • Scrum Master Certified (SMC) 2022 • Splunk Core Certified User • Splunk Power User • Tableau • SharePoint • Rally • Smartsheet • Jira • SAP • PMI Infinity • Microsoft Copilot • Cisco Circuit Work Experience
Cisco Project Manager 6/2022 – Present
• Global Transformation Leadership: Led multiple enterprise-scale initiatives including the migration from Avaya to Cisco Unified Communications and a Meraki network modernization across 500 global sites. Managed a $3.5 million budget and full project lifecycle from planning and procurement through implementation, hyper care, and post-deployment support.
• Cross-Functional Execution: Directed engineering, procurement, logistics, and operations teams to coordinate shipment, configuration, and validation of routers, switches, and access points. Ensured timely delivery, site readiness, and network stability across multiple international regions.
• Financial Governance and Forecasting: Managed revenue, project financials, and forecasting through Oracle Projects and the Service Delivery Console (SDC) to track budgets, monitor burn rates, and align financials with forecasted revenue. Partnered with Service Delivery Managers to develop roadmaps and financial recovery plans for subscription and renewal-based projects.
• Risk Management and Compliance: Developed and maintained risk-adverse processes in Smartsheet and Jira by tracking RAID logs, mitigation strategies, and issue escalation workflows. Used SDC to document and monitor all get-well plans, ensuring accountability and on-time remediation of project risks.
• Automation and Process Optimization: Leveraged Power Automate and PowerShell scripting to streamline repetitive tasks, automate report generation, and simplify device tracking processes across SharePoint, Smartsheet, and Excel, saving more than 500 labor hours annually and improving project visibility.
• Analytics and Post-Implementation Support: Built Tableau and Excel dashboards to visualize project health, cost variance, and delivery milestones. Led hyper care and TAC support phases to resolve more than 50 escalations, stabilize operations, and coordinate the return and documentation of excess hardware assets. Hut Solutions Project Manager 1/2020 – 5/2022
● Managed projects focused on data ingestion and processing, in partnership with Splunk Architects and Admins, to integrate new data sources into existing systems. Utilized Jira to track workflows and ensure alignment with business objectives, improving data accessibility and system efficiency.
● Hosted and facilitated internal and external stand-up calls with stakeholders, leveraging Jira dashboards to present project status, key metrics, and action plans. Led staff meetings to provide comprehensive updates on program progress and deliverables.
● Proactively identified project risks and monitored system performance for Splunk dashboards, implementing mitigation strategies to address potential issues and ensure project timelines were met. Enabled seamless tracking and reporting across multiple platforms while streamlining administrative processes.
● Designed and implemented team infrastructure in Jira, designing structured boards, dashboards, and workflows to enhance collaboration and visibility. Hosted office hours with targeted demos on bulk uploads, advanced features, and agile practices, while leading daily standups, backlog grooming, and replenishment meetings to drive alignment and efficiency.
● Championed customer-centric operations, consistently delivering proactive solutions to internal and external client requests, ensuring seamless execution, enhanced user satisfaction, and adherence to industry-leading practices. BMW Group Supply Chain Planner 8/2019 – 12/2019
● Supply Chain Optimization & Operational Efficiency: Redesigned inventory flow, scheduling cadence, and quality checkpoints across multiple manufacturing halls, reducing part movement delays by 22 hours weekly and improving material availability for 4 major production lines, preventing recurring shortages.
● Data Accuracy, Audit Compliance & Forecasting: Implemented quarterly and monthly audit cycles in SAP and MILE, strengthening inventory accuracy and enabling a 100% audit pass rate for 6 months. Delivered cleaner data for 35+ planners and supervisors, improving production planning and risk forecasting.
● Manufacturing Throughput & Cost Reduction: Analyzed takt time, routing variances, and safety stock failures to remove 14 minutes of idle time per shift, reclaiming 100+ labor hours annually and increasing throughput across key assembly areas while reducing costly rework and downtime.
● Cross-Functional Leadership & Issue Resolution: Led 15+ incident and shortage review sessions with engineering, logistics, and quality teams, developing corrective actions that eliminated repeated bottlenecks and prevented multiple line-stop events valued at $70K+ in avoided downtime.
Education
Western Governors University, Salt Lake City, UT
Master of Business Administration (MBA), IT Management North Carolina Agricultural and Technical State University, Greensboro, North Carolina Bachelor of Science in Industrial and Systems Engineering, Study Abroad: Sharjah, United Arab Emirates
Community Service
Self-Protection Awareness 2013 – 2024
● Provide IT support, implemented new software to enhance operational efficiency and effectiveness within the organization.
● Collaborate closely with stakeholders to define and execute strategic supply drops during high-risk periods.
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