Dynamic Sales Professional with ADT Experience
Resume:
LILLIAN
FRIERSON
*************@*****.***
Newport, KY 41071
Bold Profile
Dynamic sales professional with a proven track record at ADT Security, excelling in customer relations and complex problem-solving. Adept at leveraging product knowledge to drive sales and enhance customer satisfaction. Recognized for effective communication and negotiation tactics, consistently contributing to team success and achieving sales goals.
PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Customer relations
• Customer relationship building
Interpersonal communication
skills
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• Product and service knowledge
• Sales presentations
• Sales closing
• Sales strategy development
• Complex Problem-solving
• Sales development
• Product and service sales
• Client service
• Negotiation tactics
Grant County High School
Dry Ridge, KY
High School Diploma
EDUCATION
Crm certified
Cpr certified
Multi system qualified
CERTIFICATIONS
ADT Security - Sales Representative
Newport, KY • 01/2023 - Current
Barclays - Customer Service Representative
Hamilton, OH • 02/2021 - 01/2023
Spectrum - Sales Representative
Florence, KY • 06/2018 - 02/2021
WORK HISTORY
Assisted customers in product selection to enhance overall shopping experience.
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Maintained knowledge of current promotions and product features for effective communication.
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Supported team in achieving sales goals through active participation in training sessions.
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Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
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Assisted customers with inquiries, ensuring timely and accurate information delivery.
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Resolved customer issues through effective problem-solving and communication skills.
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Documented interactions in CRM system to maintain accurate records of customer engagements.
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Collaborated with team members to enhance service delivery and customer satisfaction levels.
•
Assisted customers in product selection to enhance overall shopping experience.
•
Maintained knowledge of current promotions and product features for effective communication.
•
Supported team in achieving sales goals through active participation in training sessions.
•
Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
•
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