Administrative/Accounting Assistant Professional

April **** - December

****

May **** - December

2024

Maria Michels

Looking for an Administrative/Accounting Assistant position that will allow me to use my extensive accounting, communication and customer service skills to help your office run more effectively.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Skills & Abilities

Work history

Office Coordinator

Remedy Staffing, West Des Moines, IA

Digital Marketing Specialist

Akkodis Group, Grimes, IA

Des Moines, IA 50310 515-***-****

**************@*****.***

AP/AR Software Skills

Customer Service Interpersonal Skills

Office administration Office management

Customer service Administrative support

File organization Document management

Calendar management Business administration

Bookkeeping Business correspondence writing

Data entry Clear oral/written communication

Organizational skills Database administration

Conflict management

Efficiently managed accounts payable and accounts receivable functions to enhance operational flow. Generated regular billing reports for management review, ensuring informed decision-making.

Implemented filing systems, improving document retrieval efficiency and organization.

Facilitated vendor communications, negotiating terms to improve service delivery and cost-effectiveness.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates. Reconciled account files and produced monthly reports. Enhanced retrieval of digital assets through effective organization and tagging, adhering to metadata standards. Accurately maintained records, focusing on January 2019 - March

2024

March 2022 -

November 2022

January 2018 -

December 2018

March 2017 -

December 2017

Health Aide

Wesley Life/ Crest-Home, Urbandale, IA

Service Receptionist

Toyota of Des Moines

Accounting Assistant

Sheraton Hotel ( Atrium Hospitality), West Des Moines, IA Accounting Assistant

Farm Bureau Financial Services, West Des Moines, IA Education

Associate Degree in Business Administration

Des Moines Area Community College at Ankeny

alignment with brand folder metadata specifications. Worked alongside cross- functional teams to improve content planning and collaboration across Hy-vee publications.

assisting elderly clients with daily living activities such as dressing, grooming, meal preparation, light housekeeping, and medication management. Answered multi line phone and directed calls. Prepared detailed repair quotes. Maintained customer database. Closed work orders in CDK software system. Coordinated service appointments, optimizing scheduling for efficiency. Processed service orders with attention to detail, enhancing workflow accuracy. Collaborated with technicians to relay customer concerns and service needs promptly.

Collaborated with service technicians to provide accurate quotes for required repairs or maintenance work on vehicles.

Expedited invoice processing with effective communication between internal departments and external vendors.

Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.

Managed accounts payable and receivable, ensuring timely processing of invoices and payments.

Reduced late payments by implementing more effective accounts payable system.

Contributed to cash flow management, monitoring incoming and outgoing transactions.

Managed accounts payable and receivable processes, ensuring timely transactions and accurate record-keeping.

Reconciled monthly bank statements with internal records to maintain financial accuracy.

Assisted in preparing financial reports and statements for management review, enhancing decision-making efficiency.

Streamlined data entry processes using Excel, improving overall productivity in accounting tasks.

Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.

Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

Phi Theta Kappa Member

National Honor Society

Accounting Certificate

GPA: GPA 3.98

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