Customer Service & Warehouse Specialist

Harold A. Hicks

**** ******** **.

HOUSTON, TX **051

E-mail- ********@*****.***

Cell: 713-***-****

Objective: To secure a changeling career within your organization, this requires initiative motivation and responsibilities. An employee that is hard working and willing to do what is asked of me to improve my skills and the overall production of the company. Reliable and adaptable to any situations with the ability to view problems in a positive way and propose solutions for this problem.

Qualifications

Dynamic person with ten plus years customer service and a year of warehouse experience that demonstrated success driving customer service and warehouse skills to a new dimension while still providing award winning customer service leadership in highly competitive markets. Adept at driving growth of company revenues, and improving sales-team performance. Tenacious in securing customer loyalty, and forgoing strong relationships with fellow team members.

Abilities

Microsoft Word

Education

Worthing High School 2001-2005

Employment

Hicks Services, 2005-Current

Primarily responsible for opening both shops every morning, making sure both areas are clean and ready for service in a timely manner. Attending to each customer regarding any issues they might have, and also taking payments. As well as overseeing employees. Restocking each day and ordering any materials that may be needed. Closing shops at the end of the day and calculating any money which will be handed over to the owner.

O Reilly Distribution Center, 2011-2012

Primarily responsible for unloading merchandise with pallet jack from the trucks, restocking all the store’s merchandise in a timely manner, facing merchandise all in the same order,scanning merchandise for inventory purposes, keeping the store clean and following all safety procedures

Coca- Cola, 2007-2008

Primarily responsible for scanning merchandise for inventory purposes, stocking, shipping and receiving, using pallet jacks and forklifts to move products to other parts of the warehouse. Assisting team members and doing other job duties as instructed. Keeping a clean and safe work environment

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