Willing, Communicative, and Detail-Oriented Team Player

‘VICTORIA PINESETT

victriapineset*Ougmailcom 803-***-**** Kingstee, SC 29556

Summary

Reliable Customer Service Represeniative with extensive track record in demanding sales and account management

{environments Stong presenter, communicator and problem solver working effectively and productively with diverse

‘customers and individual needs.

Detaled Clint Service Associate known for having great organizational skis. ited at working with all types of

customets. Looking fora new role where hard work and dedication willbe highly valued.

Empathetic professional in customer service known fo high productivity and effiiency in task completion. Possess

specialized skilsin canfict solution data entry and customer tlationship management Excel in communication,

problem-solving, and adaptability, ensuring positive experiences and outcomes for estomers

Enthusiastic client services professional wih strong background directly interfacing with industry customers. Well-versed

in products, servis and cansumer tends. Dependable achiever committed to holding highestethical standards and

maintaining customer trus.

Skills

Account updating * Office equipment proficiency

«© Complaint resolution © Customer service

Scheduling # Product knowledge

« Spreadsheets «© Callcenter experience

Experience

‘Sykes interprse Kingstee, South ' Contacted customers about potential service upgrades, new services and

Carolina account changes.

‘Customer Service Representative ‘Provided top quality control and eliminated downtime to maximize

ongo10- 122021 revenue

‘Improved product nowledge on continuous bass to provide optimal

service and achieve sales quotas.

‘¢ Upsdated system with order specifics and customer deta, preferences,

and billing information,

‘# Answered incoming calls and emails, providing frontline customer support

‘or assistance with productand service transactions

«© Conducted regular fotow-up calls with customers alter resolving their

‘¢ Resolved comple problems by working with other departments to

provide solutions that meet customer needs

Johnson cucumber shed Turbevlle South # Produced and distributed memos, newsletters, and other forms of

Carolina ‘communication,

Secretary ‘ Sorted and distributed incoming faxes ters and emails fo fice

(5/2008 - as2019 <distibution,

‘Assisted with accounts receivable and accounts payable functions.

'* Greeted visitors in a professional manner and directed them to appropriate

personnel or ofices.

Contact this candidate