Experienced Operations Leader and Campaign Manager

MERE RACULE

SACRAMENTO, CA. 530-***-**** ***************@*****.***

OBJECTIVE: Demonstrates the ability to effectively manage large teams, with extensive leadership and strong marketing skills, with over 16 years of experience. A customer-focused professional who drives high productivity in highly competitive work environments. Possesses strong capabilities in strategic planning, monitoring & evaluation at organizational level.

SKILLS AND ABILITIES:

Influential leadership and management capabilities. An effective facilitator and trainer with experience in developing and implementing sales methodologies and succession plans. Proficient in Microsoft Office, Demonstrates excellent problem-solving & negotiation abilities, competent report-writing skills, and a people-centered management approach. Skillful in strategic planning, as well as risk management and mitigation. Highly reliable with exceptional work ethic.

EXPERIENCE:

Campaign Manager Aug 2021 – June 2023

Execute Operational tasks using Customer Relation Management Programs.

Review and Evaluate training modules to effectively develop and upskill team leads to higher productivity results.

Senior Operations Team Leader June 2019 – Aug 2021

Train, coach and hands on mentorship for elite performance team focusing on customer’s needs, and tailor making solutions using effective negotiation skills.

Worked closely with Human Resources, Learning and Development Team and Operations Leads on recruitment, appropriate salary ceiling, reviewing training resources and methods of training relevant for inductees’ selections.

Private Care Giver July 2023 – Feb 2026

Assisted with senior care ADLs in addition to running errands, creating or attending extra curriculum activities or just having a good conversation.

EDUCATION:

Professional Diploma in Business Management, University of the South Pacific

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