Enterprise Cloud & Cyber Security Leader with RFP Expertise

PROFILE SUMMARY

Certified to Design and implement an Azure AI solution using Azure AI services, AI Search, Cloud based contact center platforms and Azure Open AI.

Creative & results-driven leader, experience in end-to-end security oversight. Track vulnerabilities and mitigation controls, report in QBR cyber meet.

Worked as an IT Cyber Security Consultant/EA at Tata Consultancy Services, leading SOC governance and managing large security ecosystem for global clients, last client Lloyds Banking Group UK in BFSI Domain for Endpoint, Network, Email monitoring and response activities.

Specialized in applying AI Regulatory Frameworks; EU AI Act (risk-based AI reg). ISO 27001 Sec, ISO/IEC 42001 (AI management systems) and NIST AI

Ensure governance controls of AI deployments AZ102 ; Before and After design and implementations with ethics, legal conscious models

Worked across domains including Retail, Manufacturing and Healthcare line of businesses architecture and cloud security mitigations.

Developed a robust skill set through diverse roles, encompassing strategic planning, stakeholder engagement, and operational excellence, with a focus on enhancing User experience, Continuous service improvement and optimizing service delivery.

Established ability to create and execute IT roadmaps, aligning cloud transformation, digital innovation, and service delivery strategies to enhance business value and operational efficiency. Encompass CAPEX to OPEX expenditures with budgetary insights with business benefits and CX imperatives.

Strategic leadership in driving cloud transformation initiatives by 7R Strategy based on cost, complexity, and business needs to Rehost, Replatform, Refactor, Repurchase, Retire, Retain, and Relocate for cloud migration, hybrid cloud solutions, and data center optimization.

Successfully led RFP/ RFI Digital Workspace, Cyber Cloud solution design and strategic presales engagements for major global clients, resulting in multi-million-dollar contracts and long-term partnerships. Applied NIST CSF effective functional service management

Strong experience working with UK and US clients like Lloyds Bank, Archers Daniel Midlands, driving business value via hybrid cloud solutions with best practices.

Established success in presenting complex cloud architectures and digital transformation strategies to C-level executives, influencing decision-making and securing key deals. Propose solution towards processes for Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R) financial operations.

Skilled in engaging clients, crafting tailored cloud transformation solutions, and delivering impactful proposals via TOGAF framework that align with business objectives, driving new opportunities with a MVP view and successful project initiation.

Expertise in managing complex IT assessments and audits, ensuring compliance with regulatory standards, and implementing best practices that drive continuous improvement in service delivery excellence.

Established ability to lead cross-functional teams, managing complex IT portfolios, mergers, acquisitions, and integrations across global clients.

Skilled in risk management, security design, and compliance initiatives, ensuring adherence to industry regulations while mitigating potential threats and vulnerabilities. Derive mitigation strategy and solutions by EOL and EOS timelines along the App stewards and Product owners with C-level stakeholders.

Track record of managing multi-million dollar budgets and achieving cost savings through strategic process improvements and automation.

Key People Leader, who has successfully led & motivated large teams in a cross-cultural environment towards growth and training thru career path.

NOTABLE ACCOMPLISHMENTS:

Cyber Security & Compliance: Ensured GDPR and HIPAA compliance, reducing vulnerabilities via early threat detection and adherence to regional regulatory requirements. Govern end points and email O365 security measures via stringent policies, lead the sec engineers team with strategic guidelines,

Service Management: Resolved 1,100+ critical incidents with a 90% SLA resolution rate, ensure CR success rates and RCA trends for reduced downtime.

Business Strategy Alignment: Worked with C-suite to align IT and business strategies, achieving key milestones. Improved ways of working for business users.

Cloud Transformations: Delivered Hybrid Cloud solutions, saving millions by AI fusions and optimizing infra for major clients like Lloyds Banking Group UK.

Legacy System Modernization: Reduced Time to Market and enhanced user experience through application modernization building API libraries.

Client Leadership: Secured 6 deals and 8 awards by leading solutions for 90+ global clients with an indicative YoY savings upon contract extensions.

Cost Savings: Saved 2 million USD through process automation and data-driven decisions. Arrive at hard and soft savings with benefits in operational activities.

M&A Integration: Led successful IT integration for a banking acquisition with seamless data migration, train and transition handover to BAU.

Service Delivery Excellence: Managed 80+ SLAs, consistently meeting delivery targets and automate repetitive tasks.

Statistical IT Health Report: Post an intensive assessment of the given landscape, present an hi-level health RAG of the Client’s tech and business portfolio

Leadership Recognition: Received awards for leadership and impactful technology solutions. Nominated as C-level representative for potential BAFO deals.

CORE COMPETENCIES

Enterprise Architect aligning to Strategy

Cloud Sec Architecture & Transformation

AI based automation solutions

Program & Project Management

IT Governance, Security & Compliance

Service Delivery Management

Presales Consulting & Solution Design

Digital Transformation & Transition

Up-Selling / Cross-Selling / Business Development

EDUCATION

Diploma in Computer Technology, State board of technical education, Sri Nallaghu polytechnic, Madras, 1997

Bachelor of Computer Applications, Computer Programming and Applications, University of Madras, 2000

M.B.A., Management Information Systems, University of Madras – India, 2012

TECHNICAL SKILLS

Cyber Cloud Platform Security Solutions: Azure (AZ900, 305 Infra, AI 102), AWS Practitioner, Hybrid and Hyper scale Cloud Ops.

Enterprise Architecture: Application Modernization, Legacy System Transformation, IT Infrastructure & Network Architecture, Solution Design, Cloud Migration. Consolidation of App portfolio to cross leverage and monetize the usage across various business units using TOGAF framework.

Automation & Integration: Automation Tools, CI/CD pipeline streaming and Link CRM, alerts for auto ticketing and single dashboard view.

IT Operations & Service Management: ITIL V3, PRINCE 2, Service Delivery Optimization, Incident, Change and problem Management, SLA Tracking

Security & Compliance: Security Design Assessments, Risk Management, Regulatory Compliance (GDPR, HIPAA), Audit Controls

Project & Program Management: Agile, Waterfall Methodologies, Stakeholder Management, Strategic IT Roadmap Design

Data Management: Data Migration, Governance, Big Data Solutions and data driven decision making.(3V approach, Volume, Variety and Velocity)

Monitoring & Reporting Tools: Splunk, Nagios, Jira, Confluence, ServiceNow. Event correlation and auto heal setups reducing human interventions

WORK EXPERIENCE

Tata Consultancy Services Sr IT Consultant / Enterprise Architect May 2010 - September 2025

(Last Client: Lloyds Banking Group UK Previous Clients: Citibank, Sony Global Ops, JLR, TCS Tech Advisory Group, Cloud Counsel)

A strategic IT executive driving enterprise-scale transformation across Cloud, Digital, Cybersecurity, and Service Delivery. Trusted by global Fortune 500 clients for leading complex programs that align IT with business, deliver measurable ROI, and future-proof technology ecosystems.

Cybersecurity, Risk & Compliance

Designed and operationalized enterprise-grade cybersecurity frameworks, fortifying cloud, data, and application landscapes.

Ensured ongoing compliance with GDPR, HIPAA, and local privacy laws by embedding “security by design” principles in all digital assets.

Report and govern security remediation activities towards tightened measures and policies for Cyber sec components of organization,Led proactive cyber risk programs using threat intelligence, SIEM, and zero-trust models, enhancing enterprise resilience to advanced threats.

Enterprise Cloud Strategy & Optimization

Envision, communicate the evolving organizational structure, and business processes of Cyber Security encompass their data and technology.

Defined and executed enterprise-wide cloud-first strategies, spearheading large-scale Hybrid Cloud (Azure, AWS & GCP) transformations for banking and global OEM clients. Implemented Cloud first, Zero trust and Future proof strategic solution approved by architecture committee.

Directed cloud migration programs that delivered 30–40% cost optimization, increased infra elasticity, and accelerated digital service rollout.

Engineered secure, resilient, and compliant multi-cloud environments, ensuring seamless legacy integration and uninterrupted business operations.

Digital Transformation & Innovation

Led enterprise digital transformation initiatives, fast-tracking Time-to-Market by 35% and improving customer experience across digital channels.

Implemented AI/ML-based automation and DevSecOps pipelines, enabling continuous delivery, reduced cycle time, tech debt, and Ops agility.

Championed application modernization through microservices, APIs, and containerization, enabling platform resilience and scalability.

Technology Leadership & Governance

Chaired enterprise Architecture Governance Forum, aligning IT modernization roadmaps with multi-year business strategy and regulatory goals.

Provided strategic counsel to CxOs and steering committees on technology investments, innovation accelerators, and digital risk mitigation.

Established cross-functional enterprise IT frameworks to ensure compliance, cyber resilience, and long-term value realization.

Mergers, Acquisitions & IT Integration

Directed technology integration efforts for multi-billion-dollar M&As across banking and manufacturing sectors, ensuring zero business disruption and seamless system harmonization. Specialized in IT landscape assessment providing recommendations and future roadmap.

Aligned IT governance with evolving regulatory landscapes (GDPR, SOX, HIPAA), mitigating compliance risks during transitional phases.

Delivered post-merger synergy by optimizing tech stacks, consolidating infrastructure, and rationalizing service delivery models.

Strategic Client Engagement & Business Growth

Enabled digital and cloud transformation for 90+ global clients across BFSI, manufacturing, media, and advisory verticals.

Drove technology-led consulting, influencing multimillion-dollar deals, strategic partnerships, and client retention through deep advisory engagement. Work closely with the CoE (centre of excellence) team for industry trend infusion and delivery sign-off towards FTE estimates.

Acted as Trusted IT Advisor for global CIOs and CTOs, co-creating roadmaps aligned with digital KPIs and enterprise objectives.

Operational Excellence & SLA Management

Oversaw mission-critical operations across 24/7 global delivery models, managing 170+ resources and 80+ SLAs with consistent green KPI status.

Orchestrated end-to-end incident, change, and problem management, achieving >99.95% uptime and rapid MTTR.

Scaled automation-led IT operations, reducing total cost of ownership while improving service consistency and governance maturity.

Technicom Consulting for Daimler Southeast Asia Pte. Ltd. (Mercedes Benz) Messaging IS Architect August 2007 - April 2010

Managed Lotus Domino messaging domain for the APAC region, optimizing email infrastructure and deploying workflow applications to improve collaboration and communication across teams in a safe collaboration environment.

Delivered digital workspace solutions for end-user computing, incorporating policy enforcement and compliance reporting to boost productivity.

Led domain integration services for the joint venture between Daimler Singapore and Bharat Benz India, ensuring smooth IT operations.

Cybernet Software Solutions Corp System Engineer January 2006 - June 2007

Managed global Unified Messaging services supporting IBM Lotus, MS Exchange, and Blackberry, ensuring high availability and performance.

Led Proof of Concept (PoC) initiatives for Data Centre consolidation and migration projects, enabling efficient infrastructure scaling.

Resolved technical escalations from L1 and L2 support teams, resulting in a proven reduction of P1 incidents and enhanced service reliability.

Mentor new joiners on the support processes and procedures along resolution SLA, escalation matrix by RACI

Brigade Corporation Technical Support Specialist October 2003 - October 2005

Provided customer tech support services for HP Compaq products through voice and chat channels, ensuring high customer satisfaction.

Published Known Error Database (KEDB) solutions and conducted customer feedback analysis, driving improvements in customer service metrics.

Sale proposal for extended and premium support for purchased assets including warranty for accessories and spares of computer systems.

Delta Innovative Systems Network Engineer March 2000 - August 2003

Provided network setup and maintenance support for franchisee remote mail exchange systems using virtual satellite links.

Contributed to increased customer transactions by implementing targeted marketing strategies for postal delivery services.

Promote business network of franchisees through influencing the offerings by ROI and support functions

CERTIFICATIONS

ITIL V3

PRINCE2

Azure AI 102 certified - Design and implement Azure AI solution using Azure AI services.

Azure 305 infra deployment, Azure AZ900 fundamentals

AWS Cloud Practitioner

TCS Organizational training certifications:

Lean Six Sigma Green Belt Certification

Cloud Computing_FP – Digital Certification ID: 57965

Generative AI_LinkedIn Course ID: 76889

Machine Learning Course Id: 51842

DevOps Culture_FP – Digital Certification ID: 55181

Cloud DevOps Orchestrator (GCP Foundation) – CBO Certification ID: 16268

SRE – GCP Foundation Curriculum – CBO Certification ID: 16262

CBO Sales & Solutions Global Technology – IT Infrastructure Services

Agile DC – IT Infrastructure Services – Certification ID: 19204

Growth & Transformation: Awareness E0 Program – Certification ID: 18099

Lean Six Sigma Green Belt Certification – Certification ID: 4256

UK Managerial HR & Employment Law Compliance – Certification ID: 12280

BPS: Environment Health & Safety Foundation – Certification ID: 11247

Environmental Sustainability_Main_WBT Course Id : 73118

Digital : Cyber Security Prologue_FP Course ID: 56913

Consulting & Service Integration : TCS Course ID: 58941

Compliance and Governance : Anti-Bribery and Corruption Awareness_Course Id: 65584

PERSONAL DETAILS

Languages Known: English, Hindi & Tamil Address: Chennai, India

Global exposure

Engaged with geographically diversified global clients for Secured environment for seamless ops and delivery. Lead a foldaway nature of working at US, UK, APAC and Europe regions nurturing a cultural bond towards customer’s stance of expectations and values.

Dynamic leader with a focus on driving Enterprise Compliance and security, Operational governance and AI transformation initiatives across domains, leveraging over 24 years of international experience in enterprise level of Operational governance and reporting, presales consulting, drive integrations, Lifecycle, service delivery management and manage large ecosystem’s security for a seamless operation with stakeholder reporting.

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Ashok Sukumar

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