DevOps Engineer with 6+ Years of CI/CD Expertise

Garapti Veerraju

*******************@*****.*** +60-183******

Professional Summary

Results-driven DevOps Engineer with 6+ years of hands-on experience in designing, implementing, and managing robust CI/CD pipelines and cloud-based infrastructure. Proven ability to streamline deployment processes, enhance system reliability, and improve scalability through automation and best practices. Strong experience in L3 Production Support, including incident management, root cause analysis, performance tuning, and ensuring high availability of critical systems in production environments.

Expertise in industry-standard tools including Jenkins, Docker, Kubernetes, and Git, along with solid experience in cloud platforms such as AWS and Azure. Adept at collaborating with cross-functional teams to deliver high-quality solutions in fast-paced environments. Committed to continuous improvement, operational excellence, and delivering efficient, secure, and scalable systems.

Technical Skills

CI/CD Tools: Jenkins, GitLab CI/CD, Azure DevOps

Version Control: Git, GitHub, GitLab, Bitbucket

Containerization: Docker, Kubernetes (K8s), Helm

Cloud Platforms: AWS, Azure

Infrastructure as Code: Terraform, Ansible

Scripting: Bash, Shell, Python

Monitoring Tools: Prometheus, Grafana, ELK Stack

Build Tools: Maven, Gradle

OS: Linux (RHEL, Ubuntu, CentOS)

Other Tools: Nexus, SonarQube, JIRA

Professional Experience

DevOps Engineer – L3 Support

Avensys Consulting Sdn Bhd (Client: CIMB)

Oct 2025 – Present

Roles & Responsibilities:

Designed, implemented, and maintained CI/CD pipelines using Jenkins, enabling automated build, test, and deployment across development, UAT, and production environments.

Integrated source code management using Git with CI/CD pipelines to ensure efficient version control, branching strategies, and release management.

Managed and supported containerized applications using Kubernetes, including deployment, scaling, and troubleshooting of microservices.

Automated build and deployment workflows, reducing manual intervention and improving release efficiency and consistency.

Provided L3 Production Support, handling critical incidents, performing root cause analysis (RCA), and ensuring minimal downtime for banking applications.

Monitored application and infrastructure health using logging and monitoring tools; proactively resolved performance bottlenecks and system issues.

Worked closely with development and QA teams to ensure smooth code integration and deployment cycles in a fast-paced banking environment.

Managed release activities, including deployment validation, rollback strategies, and post-release support.

Ensured high availability, reliability, and scalability of systems running in production.

Implemented and followed DevSecOps practices, ensuring compliance with banking security standards and audit requirements.

Developed and maintained shell scripts and automation tools to streamline operational tasks and improve system performance.

Supported environment configuration, access management, and deployment troubleshooting across multiple applications (e.g., NGB, ICC systems). DevOps Engineer – L3 Support

HCL TECHNOLOGIES MALAYSIA SDN.BHD (Client: UOB)

August 2024 – Oct 2025

Roles & Responsibilities:

Designed, implemented, and maintained end-to-end CI/CD pipelines using Jenkins to automate build, test, and deployment processes.

Integrated Git-based version control systems (GitHub/GitLab/Bitbucket) with CI/CD pipelines to enable seamless code integration and delivery.

Configured and managed Jenkins jobs and pipelines (Declarative & Scripted) for continuous integration and automated deployments.

Utilized Ansible for configuration management, application deployment, and infrastructure automation across multiple environments.

Implemented Infrastructure as Code (IaC) practices using AWS services and automation tools to provision and manage cloud infrastructure.

Deployed and managed applications on AWS services including EC2, S3, Lambda, and EKS (Kubernetes), ensuring high availability and scalability.

Built and maintained containerized applications using Docker and orchestrated them using Amazon EKS (Kubernetes).

Managed SonarQube integration within CI/CD pipelines to enforce code quality, security checks, and maintain technical standards.

Performed production support (L3 support) by monitoring applications, troubleshooting incidents, and ensuring minimal downtime.

Analyzed logs, identified root causes, and resolved production issues in a timely manner while maintaining SLA compliance.

Implemented monitoring and alerting solutions using tools like CloudWatch, Prometheus, Grafana for proactive issue detection.

Managed AWS resources including EC2 instances, S3 buckets, Lambda functions, IAM roles, and VPC configurations.

Ensured secure access management using IAM roles, policies, and best practices for cloud security.

Automated deployment and scaling strategies using AWS Lambda and serverless architecture where applicable.

Performed environment setup, release management, and deployment coordination across development, staging, and production environments.

Collaborated with development, QA, and operations teams to improve release cycles and system reliability.

Maintained documentation for deployment processes, architecture, and troubleshooting procedures.

DevOps Engineer

COFORGE – Hyderabad - Channel 4 UK

July 2021 – Feb 2023

Roles & Responsibilities:

Designed, implemented, and maintained scalable and secure cloud infrastructure on AWS, ensuring high availability and performance.

Managed and administered Linux-based servers, including system configuration, patching, troubleshooting, and performance tuning.

Built and maintained robust CI/CD pipelines using tools like Jenkins/GitLab CI to automate build, test, and deployment processes.

Automated routine operational tasks using Shell scripting (Bash) to improve efficiency and reduce manual intervention.

Configured and managed AWS VPC components such as subnets, route tables, NAT gateways, internet gateways, and security groups to ensure secure network architecture.

Monitored application and infrastructure performance using AWS CloudWatch, including setting up alarms, dashboards, and log analysis for proactive issue detection.

Integrated ServiceNow for incident, problem, and change management, ensuring proper tracking and resolution of production issues.

Provided L2/L3 production support, troubleshooting application, infrastructure, and deployment issues, and ensuring minimal downtime.

Collaborated with development and QA teams to streamline release processes and ensure smooth deployment cycles.

Implemented infrastructure as code (IaC) practices where applicable, improving consistency and repeatability of deployments.

Managed version control systems like Git, enabling efficient collaboration and code management.

Ensured system security and compliance by implementing best practices such as IAM roles, access control policies, and patch management.

Performed root cause analysis (RCA) for incidents and implemented preventive measures to avoid recurrence.

Maintained documentation for system configurations, processes, and troubleshooting guides.

Junior DevOps Engineer

INCIF Technologies Pvt. Ltd

July 2017 – March 2021

Roles & Responsibilities:

Managed and administered Linux-based servers, ensuring system stability, performance, and security across environments.

Designed, implemented, and maintained CI/CD pipelines using tools like Jenkins/GitLab CI for automated build, test, and deployment processes.

Provisioned and managed AWS cloud infrastructure, including EC2, S3, IAM, and EBS to support scalable and reliable applications.

Configured and maintained Virtual Private Cloud (VPC) components such as subnets, route tables, NAT gateways, and security groups for secure network architecture.

Monitored system performance and application health using AWS CloudWatch, setting up alarms, dashboards, and log analysis for proactive issue resolution.

Developed and maintained Shell (Bash) scripts to automate routine tasks such as deployments, backups, log rotation, and system monitoring.

Utilized Python scripting for automation, data processing, API integration, and infrastructure management tasks.

Implemented Infrastructure as Code (IaC) concepts using tools like Terraform/CloudFormation for consistent and repeatable environment provisioning.

Performed system troubleshooting and root cause analysis for production issues, ensuring minimal downtime and quick recovery.

Managed source code repositories (Git) and implemented branching strategies for efficient code management and collaboration.

Ensured security best practices, including IAM role management, patching, and access control for cloud and on-prem systems.

Collaborated with development, QA, and operations teams to streamline release management and deployment workflows.

Optimized system performance and cost by analyzing resource utilization and recommending improvements within AWS.

Maintained documentation for infrastructure, processes, and troubleshooting guides to support team knowledge sharing.

Education

Bachelor’s Degree in Computer Science / IT

Andhra University – 2017

Certifications

Microsoft Certified: Azure Fundamentals (AZ-900)

Google Cloud Certified (GCP – Google Cloud Platform)

Certified Kubernetes (Kubernetes Container Orchestration Platform)

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