Dynamic Customer-Focused Rental Associate

Marcelo Marc Ortuno

+1-619-***-**** **********@*****.*** San Ysidro, CA 92173

WORK EXPERIENCE

rental car agent, Hertz Rent A Car

May 2019 - June 2022

I picked up clientele at the airport shuttle them to the rental car agent area rented cars updated contracts and amended and data entry to the information

sales, driver, stocker, AutoZone

May 2019 - September 2021

• Designed efficient route plans to optimize delivery times and reduce transportation costs.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.

• Organized product stacking to enhance display effectiveness and ensure easy access for customers.

• Coordinated delivery schedules to ensure timely arrivals and maintain high customer satisfaction. accessioning, Labcorp

May 2015 - June 2019

to bring up people's information to input their emails also to stock the merchandise and to also get into their company vehicle and drive out parts to the different mechanics

EDUCATION

Morse high school

1988-1992

High School Diploma

My high school years I had a lot of extracurricular activities I was on the track team I was on the basketball as a manager shooting video for the girls basketball games and I played football and wrestled and I have a practice aikido also was on the swim team kept myself busy

SKILLS

A good typist 30 words per minute, Ability to engage a customer in conversation, Computer skills, Good phone etiquette, Verbal customer service

CERTIFICATION AND LICENSES

Drivers License

Driver's license 1999

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