Administrative Professional with 5+ Years of Office Experience

Laura Monson

608-***-**** • Sun Prairie, WI ***** • **************@*****.***

Administrative Professional with over 5 years of experience managing business office functions and providing executive level support to management and clients. I am adept at quickly learning new procedures and taking ownership of multiple and diverse projects with seasoned time management skills.

SUMMARY OF PROFESSIONAL EXPERIENCE

Sales Support (Warehouse support) Waikato Milking Systems

• Answer phones, enter sales orders received via phone or email into Microsoft F/O Dynamics System

• Assist dealerships with product information, provide price quotes, item availability, and lead times

• Assist in warehouse with picking, packing and shipping orders. Receive deliveries, enter data into inventory system and stock

• Correspond with vendors for lead times and item availability, submit purchase orders, communicate with corporate office in NZ

• Generate Production orders: pick items and prepare production kits with proper labeling, system entry, release sales order to ticket Human Resources Assistant Madison Metro School District

• Data entry including HRA payments and monthly premium payments entry in GUI System

• Create electronic files for insurance and retirement forms and attach scanned personnel files to profiles in Munis System

• Maintain Teacher Leave status on master spreadsheet

• Scan in monthly insurance bills, 403b rollovers, miscellaneous files and save in the electronic directory

• Complete employment verifications; open and distribute incoming mail and correspondence; respond to general HR emails

• Enter Workers Compensation claims into OSHA tracking log, scan and shred confidential documents Administrative Assistant Johnson Block and Company

• A/R, daily deposit, prepare monthly reports, maintain cash records, A/P prepare monthly billing, JEs via QuickBooks

• Coordinate USPS, FedEx, and UPS shipments, prepare outgoing mail and receive, open and distribute all incoming mail

• Coordinate meeting planning, reserve and set up conference rooms for meetings, compile and place food and beverage orders

• Assist in compiling, reviewing and mailing tax returns and audit reports with; prepare and send with USPS tracking

• Customer service, answer multi line phones, schedule appointments, maintain staff calendars, assist with client pickups/drop-offs Executive Assistant / Development Coordinator Great Wolf Lodge

• Support General Manager, Department Directors & Managers in all administrative activities as needed

• Prepare and coordinate USPS, FedEx, and UPS shipments; distribute incoming mail; prepare outgoing mail

• Assist HR with phone interviews, in-person interviews, onboarding new employees; create forms and place uniform orders

• Guest Resolutions: assist unhappy guests regarding their visit and promptly provide resolutions, ensuring repeat guests

• Coordinate meetings with architects, construction & project managers and corporate directors for plan reviews on multiple

$120M+/500+ room resort developments

• Assist in the submission of RFP’s, LOI’s, & NDAs to multiple organizations, record development team meeting minutes

• Coordinate all travel arrangements for C-Suite executives while maintaining target budgets

• Maintain calendars and appointments for all department heads

• Assist Front Desk with guest check-ins, answer incoming calls; set up reservations and offer upgrades or add on packages EMPLOYMENT HISTORY

Sales Support Waikato Milking Systems Madison, WI 4/25-2/26 Metal Fabricator Cardinal Heating & Cooling Sun Prairie, WI 10/23-10/24 Brake press Operator Wolf Appliance Fitchburg, WI 3/22-9/23 Human Resources Assistant Madison Metro School District Madison, WI 7/21-11/21 Order Picker (Temp) Vortex Optics Barneveld, WI 3/21-5/21 Logistics Associate Summit Golf Brands Barneveld, WI 9/19-8/20 Administrative Assistant Johnson Block & Company Madison, WI 7/15-10/18 Manager, Bartender Melting Pot Madison, WI 7/12-6/16 Scale Attendant Purple Cow Organics Verona, WI 3/13-11/14 Server, Bartender Saviano’s Italian Euless, TX 8/10-07/12 Executive & Admin Great Wolf Lodge WI & TX 12/05-08/11 EDUCATION

Southwest Technical College Fennimore, WI Associates Degree, Golf Course & Business Management, 2004 Madison Media Institute Madison, WI Certificate, Comprehensive Radio & TV Broadcasting, 2000

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