Versatile Warehouse and Customer Service Associate

Justin Hall

Richlands, NC ***** ********@******.*** +1-410-***-****

Professional Summary

I’m 23 years of age with experience in Warehouse, Traffic Safety, Customer Service, Fast Food, Packaging, and general labor. I am motivated, punctual, and a strong team worker with great communication skills. I am willing to accept criticism to improve and consistently work hard to provide quality results.

Work Experience

Flagger / Traffic Control – AWP, North Carolina (June 2022 – Present) Drive company truck to work sites, complete safety briefing forms, set up safe work zones, control traffic with stop/slow paddles, and ensure safety for workers and drivers. Customer Service Representative (Remote) (March 2021 – May 2023) Assisted customers through phone, email, and chat to resolve order, service, and account issues. Maintained professional communication while handling high-volume inquiries, documented interactions in computer systems, and ensured customer satisfaction through problem solving. General Laborer – Abacus Staffing, Baltimore, MD (January 2022 – February 2022) Performed general labor duties including materials handling, loading/unloading, and assisting with warehouse operations.

UPS Package Handler – UPS, Baltimore, MD (October 2021 – January 2022) Loaded and unloaded packages, organized shipments, and maintained a fast-paced warehouse workflow.

Cash Register – Sweet Frog Premium Frozen Yogurt, Baltimore, MD (January 2020 – June 2020) Handled cash register operations, processed customer orders, and maintained a clean and organized service area.

Production/Cook – Pizza Hut, Pikesville, MD (September 2019 – December 2019) Prepared dough for daily operations and cleaned kitchen equipment and utensils. Team Member – Chick-fil-A, Baltimore, MD (April 2019 – June 2019) Worked primarily as a cashier, assisted with order delivery, and restocked supplies including cups, sauces, and drinks.

Education

Milford Mill Academy – Baltimore, MD

High School Diploma General Studies September 2017 – May 2021 Skills

Customer Service, Communication, Warehouse Operations, Materials Handling, Heavy Lifting, Traffic Safety, PPE Use, Cash Handling, Computer Skills, Microsoft Word, Teamwork, Manual Labor, Equipment Operation, Driving, Delivery Support, Order Picking, Problem Solving Certifications

Driver’s License – Non-CDL Class C (Valid through February 2030)

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