Madison Hutson
Pittsburg, Kansas 417-***-**** ******************@*****.***
Career Objective
Certified bartender with seven years of experience in the hospitality industry. Increasing guest satisfaction through exceptional customer service, guest relations and innovative mixology techniques. A proven track record of effectively managing bar operations during peak hours.
Experience
Old Chicago - Bartender March 2022 – current
Built rapport with guests, offered tastings, and delivered drinks quickly
Ensured that all quests felt welcome and were given responsive, professional and gracious service always
Cleaned and organized the bar area in keeping with the restaurants standards of excellence
Downstream Casino – Bartender/Cocktail Waitress March 2019 – March 2022
Created a welcoming and positive environment for diners and guests
Managed a high volume customer flow
Maintained stock levels by conducting daily checks to help reduce stock shortages
Buffalo Run Casino - Bartender June 2016 – May 2019
Crafted cocktails, poured wine and beer and served liquor
Delivering drinks and helped create memorable experiences for guests
Checking ID’s and reporting any underage issues
Eastwood Manor Nursing Home - CNA March 2014 – May 2016
Assisted residents with daily living activities and promoted social and emotional support
Worked well with bedridden, physically challenged and memory-impaired residents.
Friendly and compassionate with excellent interpersonal and communication skills
Help residents with daily hygiene, incontinence care and minimizing rashes, sores and soiling,
Education
NEO A&M Miami, Oklahoma
Associates Degree
General Science 2013-2015, Psychology 2015-2017, Criminal Justice, 2017-2020
CNA and MedAid Certification 2014
TIPS Certification 2019
Skills & abilities
Excellent Customer Service Skills
Problem solving
Communication
Leadership