Results-Oriented QA and Support Specialist
Resume:
professional summary
work experience
Kansas City, MO 64131
W: *********.**@*****.***
skills
• Microsoft Excel
• Microsoft Suite
• Outlook Office
• Self Motivated
• Orginazation
• Excel
Chat gpt
c camilla
Results-driven professional with experience at Excellegence as a QA Specialist, ensuring regulatory compliance and quality control. Proficient in Microsoft Suite and skilled in managing child care environments, demonstrating strong communication and leadership abilities. Committed to achieving high standards while fostering positive relationships in diverse settings. Ranstad "GXO"
December 2025 - January 2026
Material Handler
• Stocked equipment with materials to help meet production targets. Transported material in and out of warehouse using forklift and other equipment or vehicles.
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Used warehouse management system to accurately record materials and product movement.
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Excellegence
August 2024 - December 2024
QA Specialist
• Verified quality control results with routine data and process audits.
• Verified quality and graded finished products with visual inspections.
• Checked contract laboratory data for accuracy and regulatory compliance.
• Supported successful production by receiving and inspecting component materials. Beauti By Denyse
March 2023 - June 2024
Child Care Helper
Communicated openly and appropriately to build positive rapport with children, parents and staff.
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• Assisted school-aged children with instructional plans for homework. Bethal Home Health
April 2020 - November 2022
Direct Support Coordinator
Followed approved behavior plans and intervention strategies to support client progress towards goals.
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• Guided clients in administering proper dose and timing of medications.
• Helped clients to gain independence and quality of life through company services.
• Wrote reports detailing support and service provided throughout each shift. Maximus Call Center
June 2019 - September 2021
Patient Service Representative
• Obtained and updated patient personal and financial information.
• Exercised high level of control over confidential medical information.
• Maintained compliance with HIPAA regulations to safeguard patient privacy. CVS Caremark
June 2017 - September 2019
Customer Service Representative II
Answered incoming and placed out going calls to members for follow up appointments and questions
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• Input credit card and check payments..
• I stopped prescriptions that had incorrect dosage or day supply. transferred calls accordingly provided I sent request to have prescriptions transferred in and out and to have day supply changed
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