Customer-Ffocused Frontline Leader and Quick-Serve Specialist

Neshante Artis

Washington, DC ***** +1-202-***-**** ***********@*****.***

Willing to relocate: Anywhere

Work Experience

Crew Member

Slim Chickens Rocky Mount, NC

November 2025 to January 2026

• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner

• Prepared food items according to established recipes and portion sizes, maintaining high quality standards

• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer

• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints

• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers

• Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration

Night Shift Manager

Wendy's Rocky Mount, NC

November 2023 to April 2025

• Scheduled and coordinated crew shifts to optimize productivity and meet operational demands

• Implemented safety protocols and ensured compliance with all health and safety regulations

• Trained crew members on proper food handling techniques in accordance with industry standards

• Implemented quality control measures to ensure consistency in food preparation

• Reduced wait times during peak hours through efficient seating arrangements

• Demonstrated leadership skills by motivating the crew to achieve daily targets

• Conducted regular team meetings to communicate updates on company policies or procedures

• Maintained a safe working environment by enforcing safety regulations and conducting regular inspections

• Reduced accidents/incidents by XX through proactive safety measures

• Maintained inventory levels of necessary supplies, minimizing downtime due to shortages

• Monitored crew performance and provided regular feedback to improve efficiency and customer service Hardees Crew Member

Carl's Jr. Rocky Mount, NC

December 2022 to November 2023

• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner

• Efficiently operated cash register, accurately handling transactions and providing correct change to customers

• Maintained the cleanliness of the dining area, ensuring tables were promptly cleared and sanitized for the next customer

• Prepared food items according to established recipes and portion sizes, maintaining high-quality standards

• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints

• Demonstrated strong communication skills by effectively conveying information about menu items to customers Waffle House Server

Rocky Mount, NC

August 2021 to February 2023

• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings

• Collaborated with kitchen staff to ensure timely delivery of food orders to customers

• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift

• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed

• Adhered to all food safety regulations to ensure the health and well-being of customers

• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience

• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service

• Collaborated with team members to create a positive work environment focused on delivering excellent customer service

Daycare Assistant

Nash County Public Schools Rocky Mount, NC

June 2022 to January 2023

Education

High school

Skills

Cashiering Food Preparation Communication skills Preschool experience Early childhood education Childcare Food Service Cash Handling Caregiving TikTok Photography Nannying Animal care Sales Childhood development Guest services Toddler care Leadership Kitchen Experience Retail industry School experience Experience with children Management Cleaning Experience Infant care Cooking Basic math Daycare Customer service Restaurant experience Senior care Working with high schoolers Social media platforms Languages

English

Certifications and Licenses

Heartsaver Certification

November 2023 to November 2025

Driver's License

First Aid Certification

CPR Certification

Additional Information

Authorized to work in the US for any employer

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