Administrative Professional with Mortgage Experience
Resume:
Austin Dodson
Administrative Professional
I am seeking a permanent position with a mutually rewarding organization to utilize my professional skills in business administration. I am motivated, flexible, and have a passion for learning new skills. I have a strong background in professionalism, accuracy, and attention to detail.
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EXPERIENCE
First Home Mortgage, Crofton, MD — Junior Loan Processor October 2021 - December 2024
Currently working remotely for a large Mortgage company. Extremely proficient in Encompass, Microsoft Teams and Outlook. I assist with communicating with borrowers, title/escrow companies and Insurance companies.
A & A Gaming, Chesapeake Beach, MD — Casino Attendant June 2018 - March 2023
Assist customers with cashing tickets of high value, food and beverage
(alcoholic and nonalcoholic) handling, watching over 100 patrons at a time. This is a fast paced setting with many different personalities. In this role I have learned to deal with most clientele.
Abner’s Crab House, Chesapeake Beach, MD — Manager June 2014 - December 2023
Started as a busser and worked my way to Management. This position led me to responsibilities of assisting all staff members and customers. With a constant change of pricing, scheduling and authorizing vendor orders. EDUCATION
Huntingtown High School, Huntingtown, MD — HS Diploma Graduation: June 2017
Took general courses to successfully receive a High School Diploma from a well known high school.
University of Maryland, College Park, MD — Business Anticipated Graduation Date: May 2026
Currently enrolled remotely with UMUC. After a break on college courses to focus on a career in the Mortgage Industry, I am circling back to enrolling in college classes September of 2022. Anticipated graduation: May 2023. SKILLS
Management and Team Lead
Proficient in all Microsoft
platforms
Large amounts of cashing,
credit and/or debit handling
Highly skilled to work under
high stressed areas
Customer Service experience
for 8 years
Goals
Further my career with Loan
Processing
Seeking a Business Degree to
use in Mortgage Banking
Work for a company full of
growth
Lead a team in a high
developing company
Customer Satisfaction in all
areas
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