Reliable, Versatile Customer-Focused Professional

Kimberly Hastings

Salisbury, MD 443-***-**** *************@*****.***

Professional Summary

Reliable and customer-focused professional with experience in customer service, hospitality, healthcare administration, and agricultural work. Strong phone communication skills, detail-oriented, and able to work independently in remote environments. Work Experience

Cashier / Drive-Thru Associate – McDonald’s (Snow Hill, MD) March 2024 – May 2024 Provided friendly customer service, handled cash and electronic payments, took orders accurately, and worked efficiently in a fast-paced environment. Farm Hand – Perdue Farms December 2017 – January 2020 Assisted with daily farm operations, followed safety and sanitation protocols, and completed physically demanding tasks both independently and as part of a team. Dental Assistant / Front Desk – Dr. Richard J. McCann, D.M.D. (Salisbury, MD) October 2004 – June 2016

Managed front desk operations, scheduled appointments, handled patient records, assisted during dental procedures, prepared exam rooms, sterilized instruments, and maintained confidentiality.

Room Service / Sales Representative – Princess Royale Hotel (Ocean City, MD) January 2000 – October 2004

Provided room service and later supported sales operations, answered phones, assisted with administrative tasks, and supported hotel events and guest services. Education

Wor-Wic Community College – Salisbury, MD

Coursework: Dental Assisting, Radiology for Dental Assistants Stephen Decatur High School – Berlin, MD

High School Diploma 1999 – 2003

Skills

Customer Service • Phone Communication • Cash Handling • Data Entry • Appointment Scheduling • Confidentiality • Time Management • Remote Work Readiness