Human Resources Professional Intern to Entry-Level Roles

Megan E. Hicks

**** ***** ***, *****, ** ***** • 501-***-**** • **********@*******.***

EDUCATION

University of Nebraska at Omaha, Anticipated Graduation: August 2022 Cumulative GPA: 3.6 of 4.00

Bachelor of Science, Business Administration – Human Resource Management, Management

• Completed coursework including Human Resource Management, Organizational Behavior, Total Rewards, Talent Development, Managerial Decision Making, and Employment Law Extra-Curricular Involvement: Chi Omega Sorority, Zeta Delta Chapter

• Executive Secretary and Director of Programming, 2021 Calendar Year – Lead the chapter’s programming board to plan and execute a balanced calendar of events that fit chapter needs, as well as maintaining chapter records while adhering to national, local, and campus guidelines

• Recruitment Chair, 2020 Calendar Year – Oversee the recruitment process including planning events, organizing potential new member information, delegating tasks to assistants, and collaborating with other campus leaders in order to troubleshoot amongst COVID-19 complications. Oversaw UNO’s first online formal recruitment

• Secretary’s Assistant and Recruitment Assistant, 2019 Calendar Year WORK EXPERIENCE

City + Ventures

Human Resources Intern May 2021 – Present

• Assist the Director of HR and other members of the department with tasks including entering benefits enrollment information, conducting onboarding, and entering I-9 documents

• Conduct employee file audits and digitization for various subsidiaries of the holding company; lead audit and digitization project in California automotive business segment during summer 2021

• Talent Acquisition leadership for corporate positions – post jobs to various platforms, conduct phone screens, attend recruiting and campus events, and complete all steps consistently in the recruit-to-offer process for both internal and external talent acquisition using Paycor ATS and onboarding.

• Implemented a safety committee; purchased and maintained AEDs and first-aid supplies, coordinated CPR training for safety officers, and initiated safety committee meetings

• Recommended and implemented changes to onboarding processes including employee goalsetting, 30-day check- ins, and employee recognition initiatives

• Planned multiple company events including volunteer days, a golf tournament, drive-in movie, and annual holiday party by being attentive to executive vision and using conscious budgeting; presented plans directly to the owner and lead the events.

The Beanery Coffee Shop, Papillion, NE

Store Manager Aug 2019 – Aug 2021

• Oversee 14+ baristas daily to promote a positive environment while maintaining skills of each employee, as well as scheduling all shifts and hiring and training new baristas as needed to maintain an efficient, well-prepared staff

• Enthusiastically take orders from and prepare drinks for each customer to ensure speed, satisfaction, and quality of drinks per store standards

• Worked to encourage record sales numbers and doubled store sales within 8 months with continued sales growth thereafter.

• Strive daily to create a positive workplace for all employees, leading to low turnover rate and lowering the need to hire new employees for several months due to employee satisfaction Barista Sep 2017 – Aug 2019

SKILLS AND QUALIFICATIONS

• Proficient in MS Office (Word, Outlook, Power Point, Excel) and understanding of administrative procedures

• Eager and enthusiastic worker that can learn new tasks quickly

• Caring, outgoing self-starter who strives to provide excellent customer service

• Excellent communication and interpersonal skills in verbal and written form, from executives to peer colleagues

• Proficient in HRIS Paycor Platform for Perform and ATS, and experience with ADP employee database

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