Program Analyst with Operations & Compliance Expertise

Janetta Y. Madison

Atlanta, GA ● 404-***-**** ● *******@*****.***

PROFESSIONAL SUMMARY

Highly driven and detail-oriented Program Analyst with extensive experience in administrative operations, scheduling, financial tracking, and regulatory compliance. Adept at process improvement, data management, and team coordination, ensuring seamless workflow and organizational efficiency. Recognized for strong leadership, problem-solving abilities, and an unwavering commitment to confidentiality and excellence.

PROFESSIONAL EXPERIENCE

Program Analyst Nov 2024 - Apr 2025

US Department of Transportation, Pipeline and Hazardous Materials Safety Administration Atlanta, GA Provided analytical and administrative support in the development and execution of pipeline and hazardous materials safety initiatives.

Managed and maintained office files, ensuring compliance with PHMSA's record retention policies. Tracked government vehicle use, maintenance, and licensing. Entered and managed purchase card checklist requests and monitored regional spending. Oversaw timekeeping records, ensuring accurate and timely payroll submissions. Drafted, proofread, and formatted various correspondence, including congressional letters and reports. Assisted with travel arrangements and expense reconciliation using the PHMSA-approved travel system. Coordinated logistics for meetings, conferences, and seminars, including scheduling, materials preparation, and participant registration.

Screened phone calls, visitors, and correspondence, directing inquiries to appropriate personnel. Program Analyst I Aug 2020 - Nov 2024

InfiniSource Consulting Solutions Reston, VA

Coordinated scheduling for candidate interviews, ensuring seamless communication and availability. Managed purchase card checklist processes, tracking approvals, documentation, and compliance. Oversaw time and attendance tracking, ensuring accurate payroll submissions. Assisted with E2 travel authorizations, ensuring compliance with organizational policies. Facilitated ticket and warning letter distribution, ensuring accurate documentation in compliance logs. Coordinated international travel documentation for hazardous materials inspections. Executive Assistant Dec 2018 - Aug 2020

Unispec Enterprises, Inc. Washington, DC

Managed administrative policies and standard operating procedures. Scheduled meetings and maintained the office calendar. Oversaw SharePoint site for document tracking and management. Prepared domestic and international travel arrangements and reimbursement documents for staff via the E2 system. Developed budget for travel, supplies, training via Excel spreadsheet of expenditures per fiscal year and maintained compliance. Inputted monthly report numbers into Excel spreadsheets to track investigators' total inspections and inspection days within the 90- day requirement.

Screened mail, telephone calls, and visitors to assess the nature and urgency of business, exercising judgment in referrals to the Director or Chief.

Assisted the Hazardous Materials Safety Assistance Team with scheduling workshops and conferences and preparing related paperwork using a purchase card checklist.

Senior Administrative Assistant Oct 2012 - Dec 2018 Confidential Organization Confidential Location

Performed general administrative duties to ensure operational efficiency. Tracked and closed tickets in compliance systems (CMS). Assisted in travel arrangements and financial reconciliation. Managed records and maintained organizational documentation. Entered data and tracking numbers into CMS for ticket management and closure documentation. Closed out tickets in the CMS system, adding necessary documents for complete closure. Assisted the DAA of Operations with travel arrangements and authorizations. Prepared travel authorizations in E2 for upcoming inspections. Input time and leave requests for approval by Director/Chief. Prepared, copied, and mailed tickets and warning letters to organizations with violations. Sorted incoming mail and distributed it to the appropriate staff members. EDUCATION

Bennett College, NC, Greensboro

Bachelor of Arts, Business Administration, 2001

SKILLS

Program and Project Coordination, Administrative and Executive Support, Financial Tracking and Budgeting, Travel Arrangements and Reimbursements, Scheduling and Calendar Management, Data Entry and Records Management, Time and Attendance Administration, Strong Written and Verbal Communication, Procurement and Purchase Card Management

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