BONNIEWILLIAMS
***********************@***********.*** 919-***-**** Clayton, NC 27527
Summary
Below you will find just a few of the qualities and skills I can bring to any position and organization, in addition to these skills I am always looking to gain additional training and knowledge as it pertains to my position. Very time oriented and ability to multi-task. Very dependable and commitment to integrity Quick learner and very knowledgeable. Punctuality and reliability Ability to lead others. Always maintains a professional attitude.
Exceptional Telephone Etiquette
An inventive and creative personality.
Skills
QuickBooksAccount management
AccountingDelivery scheduling
Microsoft OutlookStrategic sales
Account ManagementSales expertise
Recordkeeping strengthsStaff education and training Complaint resolutionComplaint handling
Order fulfillment
Experience
Screen Medics, Raleigh, NC
Schedule Coordinator, Manager
Assist in sales scheduling,
Hr. duties
BW
Suburban Propane Rolesville, NCSales, Inbound out bound calls key holder, inbound and out band calls, set Customer Relations Specialistup accounts, Ar, AP
08/2024 - CurrentExcel, word
Retain customers.sales and service
Manage customer account data, maintain and create new accounts
Bath Fitter Wilmington, NC
CSR - Customer Service Representative
07/2021 - 08/2022
Scrubznstuff Leland Wilmington, NC
CSR - Customer Service Representative
01/2022 - 04/2022
Key holder, deposits, sales data entry sales
Moorhead CommunicationsStarted as a sales associate and within a one month period was promoted General Managerto general manager
08/2016 - 05/2019Contributed to month over month increase in sales and overall store revenue Won 'Beat Your Best' district wide sales contest
Ehrlich Pest Control Apex, NCReconciled Payroll
General ManagerScheduling
08/2010 - 05/2016Inbound & Outbound Calling'
In charge of 12 Technicians
Sales
Wal-Mart Durham, NC
Sales Associate / Cashier
06/2010 - 08/2010
AT&T MobilityHighest performer in retaining customer accounts within work group Customer Service Rep. / Sales AssociateOverall leader in increasing per customer revenue, in addition to adding
02/2008 - 07/2010additional services to accounts
Involved with implementing an internal employee training program Santa Fe Cattle Co. Enterprise, AL
Server / Trainer
12/2008 - 05/2010
Beverly Enterprises Enterprise, AL
Certified Nursing Assistant (C.N.A.)
10/2008 - 03/2009
Rite Aid Corp.Successfully increased overall retail sales of an average of 47% - 52% Team Leader / TrainerIncreased overall pharmacy sales and prescription medication refills Awarded excellent oral communications skills employee of the month on three separate occasions
Cary Towne Centre Cary, NC
Store Leader
Harvest Bread Company Cary, NC
Store Leader
Noodles and Company Morrisville, NC
Ambassador
Education and Training
Walton Senior H.S. De Funiak, Springs, Gauteng
H.S. Diploma in General Studies Major
05/1982
Certifications
CNA