Computer Support Specialist Entry Level

ADAM VALDEZ

COMPUTER SUPPORT SPECIALIST

CONTACT

Cell 210-***-****

************@*****.***

PROFILE

Strategic Computer Support Specialist beginning my career, to apply the knowledge I have gained through my institution, with hands on skills; set to apply what I have learned to the real world. An increased responsibility within the computer support profession, my desire to grow and achieve great responsibility and thrive within any environment by working alone or within a team, to meet objectives for the betterment of the company. Seeking a position to utilize my skills as a Computer Technician and build up my knowledge and my experience in your organization. Willing to attend more schooling to better the knowledge I have acquired.

SKILLS

●Software Installation

●Software Updates

●Hardware Repair

●Wireless Networking

●Printer Setup

●Desktop Support

●Virus Removal

●Maintenance Scheduling

●Troubleshooting

●System Diagnostics

●Security Protocol

●Network Configuration

●Help Desk Support

●Data Recovery

●Customer Service

EXPERIENCE

ACE Service Desk Agent

February 2025- Current

Applied my knowledge of troubleshooting to assist customers with accessing the ACE government portal smoothly, as well as learning lots of CBP guidelines in order to provide the most current information pertaining to importing and exporting goods in the US.

Starbucks Barista

August 2024- March 2025

Quickly adjusted to a new environment

Followed Proper sanitation protocols

Engaged many customers

Olameter- Meter Reader

March 2024 - July 2024

Walked many miles to read meters everyday.

Walmart Associate – Meat Produce Stocker

November 2022 - February 2024

Assisted in everyday duties to help peers finish unloading trucks.

Practice proper OSHA and Sanitation requirements.

Making sure Customer satisfaction and communication is given.

Created a positive working environment where everyone can get work done and have a good time.

Conduct lots of work with technology to help work progress faster.

Billy Bob’s Hamburgers - Managerial Position

February 2022 – August 2022

Assisted in training new members and helping current ones improve.

Practice proper sanitation guidelines as well as keep others in those guidelines.

Making sure Customer satisfaction and communication is given to ensure the best food and the right order was being taken out.

Assisted in taking inventory as well as ordering products that were needed.

Assisted and directed daily activities of everyday living from organizing schedules and what my peers’ roles were.

EDUCATION

Vista High

2017-2021

High School Diploma

Southern Careers Institute

July 2023 – March 2024

Computer Support Specialist

Contact this candidate