Administrative Support and Data Entry Specialist
Resume:
Bridget Archer
Whiting, KS *****
Email: ****************@*****.***
SKILLS SUMMARY:
Data Entry ● Typing ● Time Management ● Data Collection ● Document Management ● Team Communication ● Administrative Support ● Case Management ● Customer Service ● Relationship Building ● Customer Education ● Microsoft Office ● Internet Search ● Google Applications ● Outlook Express
EDUCATION:
Diploma /May 1987
General Studies
Jackson Heights Schools
Holton, KS 66436
EXPERIENCE:
JAYHAWK AREA AGENCY
Topeka, KS
11/24-11/25
Data Entry Specialist
●Entered various data into company databases
●Prioritized assignments
●Time management
●Processed champs applications
Tractor Supply
Holton, KS
08/24-12/25
Cashier
●Checked out customers
●Stockef and faced shelves
●Money Management
RESULTS CX
St. Joseph, MO
12/21-5/24
Customer Service Representative
●Answer incoming calls from Hills Pet Nutrition
●Process orders and returns
●Track shipments from warehouse to purchaser
●Data entry, ten key
●Customer relations
●Extreme action to detail
INSIGHT GLOBAL/ KANSAS DEPARTMENT OF HEALTH AND ENVIRONMENT
Kansas City, MO
8/20 – 6/21
Research Analyst
●Collected, researched, reported, data entry, studied administrative data regarding COVID 19
●Strong troubleshooting, typing and computer literacy skills
●Ability to work in ambiguous, fast paced environment
●Extreme attention to detail
●Strong self motivation, time management, and task completion skills
●Healthcare experience, supporting COVID 19 pandemic response initiatives
●Entering laboratory reports for COVID 19 received by State of Kansas into Kansas Disease Surveillance System for IDER and local health departments to investigate
MAXIMUS
Topeka, KS
4/18 – 8/20
Eligibility Specialist
●Received and screened applications for Medicaid assistance
●Verified income, calculated income, determined eligibility and processed referrals
●Displayed excellent communication skills and understanding of human behavior to establish an Atmosphere in which all contacts with agency are positive
●Interacted with program participants on a regular daily basis
●Educated customer with basic program services and eligibility requirements
●Worked with customers to meet and achieve program goals and eligibility
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