Operations Leader with Cross-Functional Experience

Chasity Swick

Lahmansville, WV ***** 304-***-**** ***********@*****.***

Work Experience

CSR

H&R Block Moorefield, WV

January 2026 to Present

· Teams Computer software

· Inventory

· Scheduling

· Calling customers

· Maintaining the cash drawer

· Maintaining the petty cash

· Scanning documents into the software

· Preparing customers' accounts for the tax pro

· Customer Service

· Opening and closing the office

Production Supervisor

JBS Pilgrim'sPride Moorefield, WV

June 2018 to November 2025

• Increases management's effectiveness by recruiting, selecting,orienting, training, coaching, counseling

• Communicating values, strategies, and objectives

• Monitoring ovens and fryers

• Developing incentives

• Establishing plans, budgets, and results measurements

• government, community organizations, and employees;

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge

• Contribute to team effort by accomplishing related results as needed Supervisor

Pilgrims Moorefield, WV

June 2019 to October 2025

· Scheduling

· Inventory

· Filling out sop

· Payroll

· HR (Submitting vacations, sick days, keeping track of points)

· Piece Counts

· Sending the DOR’s

· Keeping track on the oven and fryer temps

· Keeping track of work completed

· RE-Work

· Managing a team of 20+

SUPERVISOR

bp Moorefield, WV

November 2016 to June 2019

· Store Manager

· Counting the safe

· Entering the end of days in Computer

· Making sure price changes are in the computer

· Making deposits

· Counting tills

· Going to bank to make change for the safe

· Verifying the cash in and outs

· Scheduling

· Inventory

· Waiting on customers

· Stocking

· Ordering

· Customer service

General Store Manager

BP Petersburg, WV

November 2016 to June 2019

EXPERIENCE SUPERVISOR, BP

NOV 2016 – 2019

• Store Manager

• Scheduling

• Waiting on customers

• Stocking

• Ordering

GENERAL MANAGER

SIMPSON AND SIMPSON Moorefield, WV

October 2007 to November 2016

· Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers

· Communicating values, strategies, and objectives

· Monitoring, and appraising job results

· Developing incentives

· Establishing plans, budgets, and results measurements

· Build company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.

· Maintains quality service by establishing and enforcing organization standards.

· Maintains professional and technical knowledge

· Contribute to team effort by accomplishing related results as needed. General Man

ECT Enterprizes Keyser, WV

May 2016 to October 2016

This Company is a branch off the first company I worked (Simpson and Simpson LLC) My duties were:

Advertising

Handling Money

Reports

Displaying Merchandise

Scheduling

General

Simpson and Simpson Ent LLC Keyser, WV

October 2007 to September 2015

I held many positions at this job.

Started out as data entry and worked my way into the GM after only being with the company for 3 years. I started with 5 stores and ended up managing 21 stores with over 125 people in 4 states. Simpson and Simpson handled 15 US Cellular Phone Stores 1 Radio Shack, 1 game shack store 3 Mountaineer Shack Stores and 2 online stores.

My job duties were:

Data Entry 10000 phone contracts a months

Advertising

Coop

Searching for new stores to open

Daily Management Duties

Payroll

Daily Reports

Traveling

And some accounting duties.

Office Manager

Land and Home Company Moorefield, WV

February 1998 to September 2011

Filing

Ordering Supplies

Scheduling Concrete for Homes

Scheduling Deliveries for homes

Answering phones

Payroll

Handling deposits on homes

Taking care of rental apartments

OFFICE MANAGER

LAND AND HOME COMPANY Moorefield, WV

March 2000 to October 2004

· Organizing office operations and procedures

· Maintains office efficiency.

· Keep management informed

· Maintains office staff by recruiting, selecting, orienting, and training employees.

· Collecting payments

Key Carrier

Treasure Island Moorefiel

August 1996 to June 1999

My job duties were:

Handling Money

Scheduling

Ordering

Managing

Daily Reports

Store Manager

Dairy Queen Petersburg, VA

February 1994 to June 1996

My Duties Were:

Cooking Food

Supervising

Handling money

Scheduling

Ordering

Education

Eastern Community College (Medical Terminology, EKG, Phlebotomy) Moorefield, WV

January 2026 to Present

Medical Assistant

Eastern Community college Moorefield, WV

January 2026 to Present

12

Petersburg High School Petersburg, WV

1997

Skills

Property leasing Managing customer accounts Google Sheets Achieving sales targets Customer service Analysis skills Customer relationship management Dependable Audit management tools Operations management Microsoft Leadership Supervising experience Property management tools Document management Typing Best practice identification Deal closing Credit analysis Driving Property management EKG Managerial strategic planning Background checks Self-Motivated Computer operation Medical assisting - Medical assistant experience (Less than 1 year) Data entry Quick Book Continuous improvement Assembly Accounting and finance experience Clerical experience Contracts Google Workspace Anti-money laundering OneSite Account management Proactiveness Financial control management Visual merchandising Sales team management Teamwork SharePoint Financial sales Packaging Vital signs Task prioritization Mentoring Filing Manufacturing management Multifamily properties Closing sales English Staffing management Marketing Medical terminology macOS Retail industry sales team management Phlebotomy - Phlebotomy experience (Less than 1 year) Efficient Attention to detail Resourceful Key Performance Indicators Organizational skills Computer skills Project management Team motivation (leadership skill) Hand tools Sales strategy Ability to follow instructions Attentive Construction Team development Microsoft Office Upselling Team Oriented

Certifications and Licenses

Certified Phlebotomy Technician (CPT)

Certified EKG Technician (CET)

Medical Terminology Certificate

OSHA 10

Driver's License

Additional Information

Authorized to work in the US for any employer

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