Customer Service & Administrative Professional
Resume:
Christine Warwick
**********@*****.***
OBJECTIVE Seeking an organization that can benefit from my exceptional customer service skills and professional administrative experience. PROFESSIONAL WORK EXPERIENCE
Galvan Boyz Trucking LLC - Montclair, CA 2010 to 2020 OFFICE ASSISTANT
Effective team player providing administrative assistance for a trucking business. Greeted all customers and vendors in person, over telephone and via email. Actively listening to customers/vendors questions, problem solve their concerns and always provide superior customer service. Product knowledge expert with ability to explain fees, parts, and invoice questions. Prepared invoices for sales orders and work orders. Researched payment aging report. Provided collections services for all outstanding invoices, processed payments, and balanced receivables. Accurately received and recorded invoice payments and credit card authorization forms into database. Contacted vendors monthly to follow up on service quality and collect all payable invoices to be reconciled for payment. Reconciled timesheets weekly for all staff. Proficient in Microsoft Office: Notes, Excel, Word. Basic knowledge of all office equipment, computer, scanner/copier, multiline switchboard. Pacifica Senior Living - Chino CA 2018
CAREGIVER
Provided compassionate companionship and support to customers. Committed to patient and their well-being. Focused on building trust, while providing dignity, and respect. Maintained open dialog with physicians and skilled staff. Assisted with personal care, bathing and grooming, dressing, toileting, and exercise. Basic food preparation of nutritionally balanced meals. Assisted with engaging customers in activities at the residence: to the lobby for music, escorted the residents around outdoors, taking them back and forth from the dining room, outdoors and the activity room. Recorded all activities, actions taken, findings and notes. Maintained excellent communication with patient and the family. Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Contacted nurse on duty immediately in case of an emergency. Medical Assistant
Measure Vital Signs: Record heart rate, blood pressure, temperature, and respiratory rate to provide essential health information to physicians. Assist with Procedures: Help physicians during examinations and minor surgical procedures, including positioning patients and managing medical equipment. Draw Blood: Perform venipuncture to collect blood samples for laboratory testing. Sterilize Equipment: Ensure that all medical instruments are properly cleaned and sterilized before use.
Prepare and Administer Medications: Assist in preparing medications as directed by a physician and administer them to patients.
Clean Patient Rooms: Maintain cleanliness and organization in patient areas, including changing bedding and restocking supplies.
Assist in Patient Care: Provide direct support to patients, ensuring their comfort and addressing their needs during visits.
These duties highlight the diverse role of medical assistants in healthcare settings, emphasizing their importance in both patient care and administrative functions. Wound care
CPR Certified
EDUCATION
Perris Adult School - Perris, CA
High School Diploma
American Career College-Ontario, CA
Medical assistant
Riverside Community College
Currently enrolled in Early child devleopment
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