Technology Educator & Software QA Specialist

416-***-**** Mr. Dan Berube Belleville, Ont. *********@*****.***

Business Experience

Tyendinaga Library (Contract) Nov. 2025 – Now

It Support (Part Time)

On Call help: Windows, Networking, Web Site updates, Web site stats, Purchase hardware

Loyalist College (Contract) Apr. 2022 – Now

Professor (Part Time)

Teaching Topics: Linux bash, Windows Server, Project management

Responsibilities:

Design Lesson Plans

Teach class in person

Use teaching aids as provided

Learn new material as needed

Oversee exams and assignments

Grade student scores as achieved

Help with issues in computer lab environment

Overcome any technical issues

Achievements:

Mentor up to 40 students per class at a time

Help struggling students to overcome their difficulties

Recommend students to Job placements

LifeSpeak Inc. (Contract) Feb. 2019 – Apr. 2022

Software Tester

Testing tools: Trello

Platforms: Xamarin forms, Json, .Net, Angular

Languages: C#, SQL

Database: SQL Server

Browsers: Edge, Chrome, Firefox

Responsibilities:

Test Mobile applications on ios and android

Write test plans

Maintain defects in Trello

Tech Support for web and mobile app

Influence in dev. meetings discussing future features

SQL query creation for data validation

Lead user testing with user groups

Instruct sales team on features

Achievements:

Helped release app from start of conception to deployment

Enforced Agile practices and helped streamline process and eliminate waste

Helped ease communication between sales team and dev.

Advised dev. with any new features and analyzed risk

Bell (Contract) Jan. 2017 – Feb. 2018

Team Lead

Testing tools: RQM, Redmine, SoapUI

Platforms: XML, Maximo, Siebel, ESB, BIP

Languages: Java, SQL

Database: Oracle

Browsers: Internet Explorer, Chrome, Firefox

Responsibilities:

Report on progress of E2E multi application integration test phase

Write test plans, schedules and workload estimates

Develop WBS, Gantt charts and other planning documents

Host defect analysis calls with development and BA teams

Test all stepped workflows between Maximo and 25 integrated applications

Mentor test Analysts with test case development and execution

Work on procedure guidelines and implement change management

Follow best practices and spearhead lessons learned

Achievements:

Learned Mobile and High speed technologies

Delivered B2B order and provisioning system successful test results

Reviewed analysts year end performance

Dealt with HR requirements and budgeting

MTO (Contract) Nov. 2014 – Oct. 2016

Level 2 System Tester

Testing tools: HP ALM, Jira, Jaws, SoapUI

Platforms: XML, Siebel, Websphere, BIP, OpenText, Mainframe

Languages: Java, SQL, Schema manipulation

Database: Oracle

Browsers: Internet Explorer, Chrome

Responsibilities:

Report on progress

Write SQL queries and load and unload data

Organization of testing and debugging customized Siebel application, and BIP reporting

Address defects with Vendor

Test Software in an Agile dev. cycle

Designing manual test scripts for new feature testing

Following Ministry standard guidelines

Achievements:

Learned the HP suite of tools

Creation and management of test data

Learned Ministry procedures

Used Debug tools to track down network and code issues

IBM (Contract) Sept. 2013 – Aug. 2014

QA Analyst

Testing tools: Rational Quality Manager, Rational Team Concert, Rational Application Developer,

Platforms: Websphere Commerce, Websphere, J2EE, AIX,

Languages: Java, SQL

Database: DB2 (mainframe)

Browsers: Internet Explorer, Chrome

Responsibilities:

Develop test plan and report on progress

Organization of testing and debugging custom Websphere Commerce application, and SOAP interfaces

Address defects with development

Maintain Configuration of Java automated scripts

Test Software in an Agile dev. cycle

Designing manual test scripts for new feature testing

Following IBM standard guidelines

Achievements:

Learned the IBM suite of tools

Test Plan creation and execution with team

Creation and management of test data

Learned IBM procedures

Used Burp, SOAPUI and other tools to track down network and code issues

Giesecke and Devrient Sept. 2010 – May 2013

Software Test Team Lead

Testing tools: Team Foundation Server, Test Manager, Coded UI, Rational Doors, Clearcase

Platforms: Websphere, Jboss, Windows, Linux

Languages: Java, C#, VB, SQL

Database: Oracle

Browsers: Internet Explorer

Responsibilities:

Coach and Mentor test team members on teams of 5-6 individuals, regarding all project needs and technical information

Participate in all applicable management meetings

Develop test plan and report on progress

Organization of testing and debugging J2EE web application, and C# application utilizing web services

Address escalated defects with development leaders

Initiate software builds when necessary

Determine software testability and rating of issues

Designing manual test scripts for new feature testing

Following CMMI level 3 guidelines

Achievements:

Test Plan creation and execution with team

Allocation of team resources to the projects

Creation and management of test data

Learned CMMI procedures

Manipulated Doors to suit needs

Used Fiddler and other tools to track down network and code issues

The Active Network July 2005 – Aug. 2010

Quality Assurance Analyst

Testing tools: Rational Functional Tester/Manager

Platforms: Linux, Windows

Languages: Java, SQL

Database: Oracle

Browsers: Internet Explorer

Responsibilities:

Testing and debugging J2EE web application

Collecting information on defects from various sources

Installing and configuring application in local test environment

Testing application at client site

Designing Rational Functional Tester test scripts for regression testing

Designing manual test scripts for new feature testing

Maintaining Web-based defect reporting system TestDirector

Achievements:

Learned great knowledge of Oracle, Toad, Functional Tester, Java

Developed library of manual testing procedures

Increased Networking and Hardware knowledge

NORTHPLAINS SYSTEMS February 2004 – May 2005

Quality Assurance Analyst

Testing tools: WinRunner

Platforms: Solaris, Linux, OSX, Windows

Languages: Html, Java, SQL, WebObjects

Database: MSSQL, Sybase, Oracle

Browsers: Internet Explorer, Safari

Responsibilities:

Testing and debugging Windows/Mac/WebObjects web application

Collecting information on defects from various sources

Installing and configuring application in local test environment

Installing and configuring application at client site

Designing WinRunner test scripts for regression testing

Designing manual test scripts for new feature testing

Maintaining Web-based defect reporting system TeamTrack

Achievements:

Learned great knowledge of WebObjects, Oracle, Toad, Solaris

Developed library of manual testing procedures

Increased OSX, SQL Server knowledge

AMBIGUOUS RESEARCH INC. May 2000 – July 2003

Quality Assurance Analyst

Testing tools: Astra Quicktest, Bugzilla, CVS

Platforms: Linux, OSX, Apache, SendMail Switch

Languages: Html, Perl, Mod_Perl, JavaScript, SQL

Database: MySQL, Sybase

Browsers: Internet Explorer, Netscape, Mozilla, Safari

Responsibilities:

Testing and debugging Mod_Perl/HTML web application

Collecting information on defects from various sources

Designing Astra Quicktest test scripts for regression testing

Designing manual test scripts for new feature testing

Maintaining Web-based defect reporting system Bugzilla

Application Support:

Project management of new sites

Application Systems administration

Telephone client back-end support

Maintaining test Apache web server

Updating CVS repository

Departmentalizing a Linux network configuration

Researching new web technologies

Achievements:

Acquired an expertise in application support

Learned a sound knowledge of Astra Quicktest and Bugzilla

Developed library of manual testing procedures

Acquired a working knowledge of UNIX, based on previous DOS knowledge

Familiar with Apache based on previous IIS knowledge

Learned CGI, Perl, Java, SQL at a beginner level

GAVEL AND GOWN SOFTWARE INC. May 1999 – May 2000

Engineering Support Analyst

Testing tools: WinRunner, TestDirector, SourceSafe

Platforms: NT, DOS

Languages: C++, Visual Basic

Database: Access, SQL Server

Responsibilities:

Testing and debugging MFC C++ application

Collecting information on defects from various sources

Running WinRunner test scripts for regression testing

Application Support:

Internal telephone support for functionality

On site assessment of client implementation

Database recovery and repair using support tools

Beta tester telephone support

Department NT network configuration

Research new network technologies

Achievements:

Gained a knowledge of Test processes and WinRunner

Learned Teamwork skills, and how to deal with customers

Developed a working knowledge of MS Source Safe and file storage

Gained a knowledge of beginner C++ and coding in general

STELCO STEEL Feb. 1999 – May 1999 (Contract)

Technical Support Representative

Platforms: NT, DOS

Applications: Office 97, AutoCAD, Terminals

Responsibilities:

Migrating 95/NT desktops from VMS-VAX servers to NT alpha

Providing network and application support to 900 users

Insuring proper TCP/IP Domain and Computer name resolution

Sustaining client access to the Internet and external e-mail

Troubleshooting for 3270 IBM, and VMS terminal connections

Working with Office 97, AutoCAD and DOS applications

Achievements:

Gained a working knowledge of Windows NT on a large scale

Developed a knowledge of VMS-VAX and mainframe terminals

Gained a knowledge of large scale industrial processes

DOCULINK INTERNATIONAL (ISO 9002) Feb. 1997 – June 1998

Fulfillment Supervisor, Materials Control

Platforms: Windows 95, NetWare, DOS

Applications: Office, custom DOS applications

Responsibilities:

Acquiring a knowledge of large scale industrial processes

Maintaining of DOS-based inventory database on NetWare network

Administering users, re-indexing, recovering, and troubleshooting systems

Supervising three individuals in the assembly of software packages

Maintaining an inventory system for collection of materials needed for assembly

Demonstrating assembly procedures to current and potential clients

Receiving, order processing, and general office management

International shipping

Achievements:

Learned networking and TCP/IP

Knowledge of small scale industrial processes

EDUCATION:

DISNEY IMAGINEERING 2020

Imagineering In a Box

HUMBER COLLEGE 2011

Introduction to SQL

UNIVERSITY OF TORONTO 2002

Introduction to Java

METAFORE EDUCATION, CAMBRIDGE 1999

Microsoft Certified System Engineer

Contact this candidate