Friendly, Hard-Working Customer Service Professional
Resume:
Avori Carter-Pashon
Resume
Clinton, IA 52732
***************@*****.***
I am a friendly, hard working, willing to learn anything type of person. I love feeling like I am making a difference in this world, no matter how small. I love to smile and can make the best out of the worst situations. I feel that I am an amazing fit for your company and would like to prove that to you.
EXPERIENCE
Austin Maintenance and Construction, Clinton, IA — Janitor
September 2025- Current
My responsibilities were to clean kitchens, bathrooms, tables, sweep and mop floors, and vacuum rugs in different buildings. As a janitorial contractor company, we also were responsible for keeping the name of the company in good standing with the company hiring us so a level of customer service was required, to some length.. We helped keep the buildings fully stocked on all items like kitchen utensils, cleaning supplies, etc.
Walmart, Sterling, IL — Front End Associate/Sponsor
August 2024 - June 2025
My responsibilities were to help customers check out at the self-checkouts, check customers out at a register, keep the end clean and stocked. I was a sponsor which means I would train new hires for the front end team. I was being trained to work at the service desk which includes answering phone calls, issue returns, and answering any questions that customers had.
Casey’s, Rockfalls, IL — Team Member
October 2023 - August 2024
My responsibilities were to make pizzas, keep the store clean, train the new hires, close the store at the end of the night, interact with customers, and answer phone calls.
Subway, Rockfalls, IL — Shift Lead
April 2022 - March 2023
My responsibilities were to make sandwiches, keep the store clean, train the new hires, close the store at the end of the night, interact with customers, and answer phone calls.
Subway, Seymour, MO — Team Member
July 2021 - February 2022
My responsibilities were to make sandwiches, keep the store clean, close the store at the end of the night, interact with customers, and answer phone calls.
McDonalds, Seymour, MO — Crew Trainer
March 2019 - July 2021
My responsibilities were to take customers orders, hand customers their orders, cook food for the orders, train the new hires, handle cash, keep the store clean, and close the store at the end of the night.
EDUCATION
Sauk Valley Community College, Dixon, IL — Associate's Degree
August 2022 - July 2025
I have my Associate’s in Arts Degree from Sauk Valley Community College. I would like to continue my education further so that I can start teaching middle school history.
Seymour High School, Seymour, MO — High School Diploma
November 2020 - May 2021
I graduated from Seymour High School in 2021.
SKILLS
-Excellent customer service personality.
-Can de-escalate situations if needed.
-Can count back change to a customer.
-Coachable
-Can handle difficult situations and stay calm.
-Some Computer App. knowledge
-Empathetic and sympathetic
-Always willing to learn new things
AWARDS
I was awarded the A+ scholarship award in high school.
LANGUAGES
I am fluent in English, know some words in Spanish, and I am learning Italian.
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