Administrative Professional with Compliance Focus

RENEYSHA CAMPBELL

Pompano Beach, FL 954-***-**** ********.********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and highly trusted administrative professional with experience supporting executives, managing confidential records, coordinating complex schedules, and ensuring compliance in regulated environments. Proven ability to handle sensitive information with discretion, manage competing priorities, and provide high-level executive and team support. CORE COMPETENCIES

Executive Calendar & Meeting Management Confidential Information Handling Travel Coordination Document & Records Management Compliance Support Expense & Invoice Processing Stakeholder Coordination Event & Training Planning Executive Communication PROFESSIONAL EXPERIENCE

Customer Service Representative – Bank of America

Provided high-level customer support within a highly regulated financial services environment. Supported fraud disputes, claims, and investigation processes, including documentation, escalation, and audit-ready recordkeeping. Managed sensitive financial information while adhering to strict compliance, privacy, and security protocols. Collaborated with fraud, risk, and claims teams to ensure timely and accurate resolutions.

Administrative Assistant – The Galleon Condominiums Managed executive calendars, coordinated meetings, prepared agendas, handled confidential correspondence, and coordinated domestic travel. Maintained organized filing systems, supported budgeting and invoice tracking, and ensured smooth administrative operations. PSA Safety Attendant – HCA Northside Hospital

Handled sensitive information in compliance with HIPAA standards. Documented and communicated critical updates to leadership while collaborating with multidisciplinary teams in a regulated healthcare environment.

Medical Records Coordinator – Kids First Pediatric Group Maintained confidential records, supported document management systems, coordinated scheduling, and ensured compliance with regulatory standards.

EDUCATION

Broward College – Bachelor’s Degree in Nursing (In Progress) AWARDS

Employee of the Month Leadership Award Best Performer Award

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