Retail Management Professional with Strong Leadership

PAT SMITH

**** *. ******* **.

Apt. C 573-***-****

Columbia, MO 65202 *******@*******.***

MANAGEMENT

Successful retail manager with over 7 years of experience in Sales, Purchasing, Customer

Service, Inventory, Merchandising, Staff Recruitment and Supervision.

Proven ability to increase sales revenue and improve profitability through effective sales

consultation, merchandising, purchasing, and inventory management. Demonstrate a high level of motivation and enthusiasm in all aspect of work.

. Record of improving sales, successfully introducing new ideas and growing customer base.

In store fashion shows and working with student organizations.

. Excellent leadership skills

Can communicate effectively with employees and motivate them to perform at their best.

Can set direction for the team hands- on approach to training.

. Established record of dependability and company loyalty.

. Experience in both general merchandising and specialty retail sales.

Extensive knowledge of fashion industry including suppliers, distributors, and consumers;

extensive product knowledge.

PROFESSIONNAL EXPERIENCE

Pat Smith (2)

Leasing Agent, Cohen and Esrey, Columbia, MO 02/08- 02/09

. Performed background, reference, and credit checks; select quality tenants and maintain

high occupancy rates.

. Show available properties to prospective tenants; negotiate lease and rental agreements.

. Handled tenant communications; responds to requests for maintenance and answer

questions.

. Troubleshoot and resolve disputes, including evictions and cleaning/damage deposits,

prepared court documents for property manager.

. Scheduled and supervised subcontractors; overseen upgrades, maintenance, and renovations.

. Rent collection, work orders in-take, batch billing and proactively address security issues.

Sales Associate, Dillard’s, Columbia, MO 3/10- 6/10

. Assisted in meeting store sales goals.

‘ Responsible for cash handling and closing of registers.

. Executed visual presentation

Sales Associate, Payless Shoe Source, Columbia, MO 12/94- 9/95

. Assisted in meeting store sales goals by being knowledgeable of merchandise.

. Cashier/customer Service

. Visual merchandising and checked in freight

Sales Associate, Sally Beauty Supply, Columbia, MO 1/96- 9/96

. Cashier/Customer Service

. Purchased merchandise

. Prepared sales reports and customer orders.

Pat Smith (3)

. Responsible for handling large amounts of cash and preparing bank deposits.

Assistant Manager, Fitting Image, Columbia, MO 04/93- 12/93

. Assisted in meeting store sales goals.

. Ensured customer service standards were consistently met.

. Executed visual presentation/Supervised Sales Staff

. Responsible for cash handling and preparation of bank deposits.

. Purchased merchandise

Assistant Manager, Everything 99 Cent, Columbia, MO 10/92- 10/93

. Cashier/Sales

. Supervised sales staff/Executed visual presentation

. Responsible for cash drawer and bank deposits

Manager, 16 Plus, Columbia, MO 05/87- 09/90

. Assisted in meeting store sales and contribution goals.

. Ensured customer service standard were consistently met.

. Interviewed applicants, hired and trained all new employees.

. Purchased merchandise and conducted regular inventories.

. Supervised sales staff and executed visual presentation.

. Responsible for handling of cash drawers and bank deposits.

. Prepared weekly mail for corporate office.

EDUCATION: Columbia College, Columbia, Missouri

Bachelor Arts, Merchandising

Current Position: Lead Person, Cason Building Maintenance

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