Experienced Transportation and Customer Service Professional
Resume:
Raoul Lawrence
Details
Address
Washington, D.C., 20001
United States
Phone
***.****@*****.***
Skills
Customer Service
Ability to Work in a Team
Problem Solving Skills
Initiative and Problem-solving
Abilities
Critical Thinking Skills
Profile
Highly proficient with technologies and protocols in areas of Customer Service and Transportation Operator with over 10 years of Drivers experience. Currently seeking a full- time position with stability and growth opportunities within the District of Columbia Government to apply work ethic, safety-minded skills and to demonstrate a record of punctuality, reliability, organization as a part of a highly focused reputable Agency. Employment History
Rail Control Operator/ Driver, DC Streetcar
Jan 2023 — Present Washington
• Operate the streetcar in a safe and efficient manner within established rules and regulations
• Developed and implemented a driver monitoring system that improved Control Operator safety and compliance with regulations
• Provide professional and courteous customer service.
• Conduct daily inspection and report vehicle and equipment malfunctions during this process.
Dairy Clerk/ Maintenace, Giant Foods
May 2019 — Jan 2024 Washington, D.C.
• Responsible to inspect deliveries, date and times to verify freshness, cleanliness, consistency and quality throughout the case lots.
• Stack received merchandise on pallets and complete requisition for inventory and supplies.
• Responsible to report low stock levels to management in a timely manner. Receive deliveries, store/ document perishables properly and rotate stock.
• Preform cleaning task; dumping trash, mopping, dusting ect. Driver, Nutrition Inc.
Sep 2009 — Oct 2010 Washington, D.C.
• Demonstrated strong time management skills by completing deliveries within the allotted time frame.
• Loaded and unloaded packages safely and securely, minimizing the risk of damage in transit.
• Planned routes and delivery schedules. Communicated effectively with dispatchers and customers, providing timely updates on delivery progress.
• Delivered packages to customers on time and with exceptional customer service, resulting in an average customer satisfaction ratings. Driver / Warehouse Worker, Mid South Building Supply May 2008 — Mar 2010 Frederiksberg, VA
• Keep accurate records and schedules on all tasks and reported discrepancies to Management.
• Demonstrated sincere personal commitment to promptness, reliability and meeting quality and production goals and adhering to Drivers protocols.
• Prepared transferring freight for outbound shipping (International and Domestic).
• Maintained a driver log and tracked fuel consumption to ensure compliance with regulations and safety.
Education
Cardoza Senior High School, High School Graduate
Sep 1991 — Jun 1994 Washington, D.C.
Graduate with Honors
Trainings
NSC Defense Driving Course
Jan 2024 Washington, D.C.
FEMA Emergency Management Certification
Jan 2024 Washington, D.C.
DOT Card
Jan 2024 Washington, D.C.
Valid through February 2027
DC Infrastucture Academy
Aug 2020 — Dec 2020 Washington, D.C.
Quick Path to Energy Pepco Training Course
OSHA - 10 Certification
Sep 2020 Washington, D.C.
Safety Compliance
References
Available Upon Request
Contact this candidate