Aspiring Retail Associate with Fast-Paced Proficiency

Kyala Herring

**** ***** ******** ****, ***** Las Vegas, NV 89032 US + 619-***-**** + ******************@*****.***

PROFESSIONAL SUMMARY

Managed warranty upsells and returns.

Maintained compliance with store policies.

Innovative retail professional.

Skilled in handling complex customer needs.

Optimized stock levels.

Consistently delivers outstanding service.

Proficient in POS system operations.

Helped drive overall store revenue.

SKILLS

Food Safety and Sanitation

Cash handling and reconciliation

Team leadership and collaboration

Upselling and cross-selling strategies

Customer service excellence

POS system operation

Teamwork and cooperation

Customer complaint resolution

Cashier operations during high-traffic periods

Inventory Management

WORK HISTORY

Barista - June, 2025 to September, 2025

Peet’s Coffee - San Diego, CA

«Led team effort to improve order accuracy.

© Managed daily cash registers.

© Helped standardize drink recipes.

Cart Attendant - February, 2025 to October, 2025

IKEA - San Diego, CA

* Demonstrated flexibility in responding to shift changes.

« Responded to emergency outages.

© Expedited cart retrieval.

¢ Ensured cleanliness of the cart area.

* Demonstrated consistency in maintaining rental equipment.

Maintained a clean and safe work environment.

Snack Bar Attendant - March, 2024 to June, 2024

HMS Host - San Diego, CA

* Resolved customer complaints related to food items and service quality.

Overseeing staff during peak hours.

Maintained high sanitation standards.

Provided comprehensive training in food handling and safety.

Maintained detailed and accurate inventory.

Maintained a clean and organized snack bar area.

Handled credit card payments efficiently.

Custom Framer - April, 2023 to July, 2023

Michaels - San Diego, CA

* Analyzed frame design trends.

* Developed a proprietary mounting technique.

«Excellence in customer service.

© Scaled up product offerings.

* Enhanced the aesthetic value of gallery pieces for clients.

* Drove new business.

© Resulted in higher client satisfaction.

* Handled rush orders during peak seasons.

Cashier/Sales Associate/Stocker - January, 2023 to November, 2023

Smart & Final - San Diego, CA

Executed nightly store closing duties.

Performed security checks.

Managed warehouse and sales floor inventory.

Effectively handled customer complaints.

Cross-trained in cashiering, stocking, and sales associate roles.

Managed store cleanliness.

Assisted in training new employees.

Escalated issues when necessary.

Utilized [POS System] to process customer transactions.

Restocked merchandise.

Handled peak weekend hours efficiently.

EDUCATION

High School - 2022

Altus Charter School - CA, USA

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