Server/Bartender with Leadership Experience

Iyana Cole

Dallas, TX Server • Shift Lead • Bartender

TABC Certified • Food Handler Certified

Professional Summary

Reliable and guest-focused server with leadership experience in fast-paced restaurant environments. Currently a Shift Lead and Bartender known for strong customer service, multitasking, and team leadership. Actively pursuing a Bachelor’s degree in Psychology online while maintaining consistent workplace performance. Work Experience

Soul Shack – Cedar Hill, TX

Server / Shift Lead / Bartender February 8, 2025 – Present

- Provide high-quality customer service in a busy dining environment

- Lead shifts by supporting staff, resolving guest concerns, and maintaining smooth operations

- Bartend as needed while following TABC compliance standards

- Handle cash, credit transactions, and tip distribution accurately

- Assist with training and onboarding new team members Sonic Drive-In – Dallas, TX

Carhop January 2016 – January 2020

- Delivered friendly and efficient service in a fast-paced environment

- Accurately handled cash and card transactions

- Maintained cleanliness and organization of work areas Texas Tumbling – Paris, TX

Coach May 2022 – May 2023

- Coached cheerleaders and youth athletes in tumbling and basic gymnastics skills

- Promoted teamwork, discipline, and confidence

- Ensured safety and structure during practices

Education

McPherson College – McPherson, KS

Bachelor of Science in Psychology Expected May 2025 GPA: 3.0 Paris Junior College – Paris, TX

Associate Degree in Education Graduated May 12, 2023 GPA: 3.0 Skills

Leadership • Team Management • Customer Service • Bartending • Cash Handling • Organization • Time Management • Communication • Active Listening

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