Operations & Projects Leader with 15+ Years Experience

KEITH RICHARDSON

Lake Forest, CA *.**************@*****.*** • 816n793n2365

Open to Remote • Operations & Project Management

Professional Summary

Selfndriven Operations & Project Management professional with 15+ years of experience running projects and dayntonday operations across construction, manufacturing, and technical environments. Known for owning outcomes endntonend with minimal oversight—coordinating people, schedules, vendors, and budgets to deliver quality work on time. Comfortable leading in the field or fully remote; strong record of training teams, improving workflows, and building longnterm client relationships. Core Competencies

Operations Leadership: Scheduling & dispatch • Resource coordination • Vendor & subcontractor management • SOP creation • Safety & compliance • Cost control Project Management: Scope, schedule & budget control • Risk & issue tracking • Change orders • Client communications • Closenout documentation

Process & Quality: Workflow optimization • Troubleshooting & rootncause • Repair planning • QA checks • Continuous improvement mindset

Tools: Microsoft Office (Excel, Word) • SharePoint • QuickBooks • Remote collaboration (Zoom, Teams, Slack)

Professional Experience

Mold Repair Technician

Amsted Rail – Griffin Wheel, Kansas City, KS

Jun 2024 – Jan 2026

- Repair and restore casting molds used in railnwheel production; assess damage, prioritize repairs, and return molds to service safely.

- Partner with operations to minimize downtime and keep production on schedule.

- Document work performed and adhere to strict safety and quality standards. Technician

Synetic Technologies, Kansas City, MO

Jan 2024 – Jun 2024

- Trained new technicians on SOPs and reinforced a strong safety culture.

- Performed equipment troubleshooting and diagnostics; resolved issues and maintained compliance requirements.

- Supported team throughput by organizing work areas and standardizing steps. Project Manager

Lineal Construction Inc.

Dec 2019 – Apr 2023

- Managed multiple residential/commercial projects concurrently from planning through closenout, aligning scope, timeline, and budget with client goals.

- Coordinated subcontractors, materials ordering, and schedules to reduce delays and keep crews productive.

- Built lasting client relationships through proactive updates and issue resolution. Owner / Operations Manager

New Design Home Remodeling

Jun 2015 – Jun 2019

- Ran all dayntonday operations (estimating, scheduling, purchasing, quality checks, customer service) for kitchen and bath remodels.

- Built repeat/referral business by setting clear expectations and delivering clean, onntime finishes.

- Managed cash flow, contracts, and vendor relationships; kept projects within budget. Owner / Manager

DogWatch Hidden Fence

Jun 2008 – Jun 2014

- Operated a regional dealership: sales, installs, customer support, inventory, and QuickBooks.

- Trained clients and their dogs on safe system use; earned Dealer of the Year recognition.

- Drove growth through strong service, retention, and wordnofnmouth referrals. Education

Associate of Applied Science (Advertising) — Nashville Academy, Nashville, TN High School Diploma

Selected Highlights

- Independent & remotenready: accustomed to selfnmanaging priorities, communicating progress, and delivering without micromanagement.

- Team builder: onboarded and trained new technicians; set clear SOPs and expectations.

- Customernfocused: maintained strong client relations that led to repeat and referral work.

- Safety & quality: consistent compliance with safety protocols and QA standards.

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