Security Professional with 3+ Years Experience
Resume:
P r i n c e s s W r i g h t
Customer Service
*****************@*****.***
Experience
Security Officer October 2020- Current
Allied Universal, Baton Rouge, LA
Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors. Cashier January 2017- March 2018
Sam’s Club, Baton Rouge, LA
Assisted customers with sales transactions accurately and efficiently, including cash, check, and card. Created a world-class experience for customers using top-notch communication skills.
Assistant Manager February 2014- August 2016
Family Dollar, Baton Rouge, LA
Supervise employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. Ensure operational excellence by performing managerial tasks such as scheduling, maintaining inventory and evaluating employee performance.
Customer Service Representative II, October 2010 – February 2014 Account Services Contact Center Operation, Convergys, Baton Rouge, LA
• Respond to customers’ inquiries, questions, and requests regarding their Sprint accounts
• Stay mission-ready and available to serve our customers
• Acts as the customer’s trusted advisor and recommend products and services that best fit their needs
• Completes assigned tasks independently and readily volunteers to extra duties as needed
• Ensure adherence to applicable Federal and State laws, rules, and regulations.
• Demonstrate dedication to Convergy’s guiding principles and strategic goals. Education
Diploma August 2001- May 2005
Istrouma High School
Skills
Time Management Interpersonal skills Communication Organization Problem-solving Management
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