**/**** - **/**** ******* Clerk
NCP Solutions (an OSG Services Group company), Birmingham, AL
Maintained filing systems for accounting records.
Provided customer service, addressing client inquiries related to invoices, payments, account balances.
Maintained accounting records using in-house and client systems. Supported audit preparations through accurate documentation review and prompt response to auditor inquiries.
Recorded deposits, reconciled monthly bank accounts and tracked expenses. 01/2001 - 09/2019 Billing Clerk
NCP Solutions, Jacksonville, FL
Managed invoicing and payment processing operations. Handled account payments and provided information regarding outstanding balances.
Verified accuracy of billing data and corrected discrepancies. Monitored outstanding invoices and performed collections duties. Facilitated timely month-end closing activities by completing accurate journal entries and accounts adjustments.
01/2000 - 12/2000 Mailroom Clerk
CNP Solutions, Jacksonville, FL
Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
Safeguarded sensitive information by properly handling confidential documents according to company policies and procedures.
Assisted in training new staff members.
Ensured compliance with postal regulations, adhering to proper packing guidelines and documentation requirements for all outgoing mail shipments. Prepared professional shipping labels using various software programs, ensuring legibility and accuracy for smooth transit of packages. Brenda Wiley
9507 ABERDARE AVE W, JACKSONVILLE, FL 32208 Phone: 904-***-**** Email: ********.*****@*****.***
Objective
Precise Accounting Clerk with 18 years of expertise in AP financial management, in Oracle, Accu-image and Microsoft Dynamic Great Plains use, Personable with dedication to exceeding goals, and modernizing systems.
Ability Summary
Maintained organized filing systems for accounting records, ensuring easy access to critical financial information when needed.
Provided exceptional customer service when addressing client inquiries related to invoices, payments, account balances.
Collaborated with other accounting clerks to maintain a cohesive and supportive work environment. Maintained records utilizing in-house and client's systems, Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries. Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
Employment History
01/1999 - 12/1999 Team Leader
CNP Solutions, Jacksonville, FL
Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
Trained new employees on company policies, procedures and best practices for optimal performances.
09/1995 - 12/1998 Production Worker
CNP Solutions, Jacksonville, FL
Met and exceeded daily production targets consistently through efficient task execution and effective time management skills.
Organized work to meet demanding production goals. Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Performed routine quality checks on finessed products, ensuring adherence to company standards before shipping out units.
Resolved issues quickly to maintain productivity goals. Followed safety procedures and guidelines to maintain a safe working environment. General High School Curriculum
High School Diploma
Jean Ribault Sr High,
Education and Training