Operations & Coordination Professional with 10+ Years Experience

Joline Aran

Harrisburg, PA 717-***-**** ******************@*****.***

Professional Summary

Coordinator and operations professional with 10+ years of experience supporting teams, managing schedules, and improving workflows in healthcare and business settings. Strong organization, clear communication, and ability to manage multiple priorities.

Key Skills

Operations & Staff Coordination Scheduling & Resource Management Process Improvement Team Leadership Client Communication Problem Solving Microsoft Office, Excel, Epic, Kronos

Professional Experience

UPMC Harrisburg – Transfer Center, Staffing & Patient Placement Harrisburg, PA

Coordinator Oct 2019 – Aug 2023

- Coordinated patient placement and staffing across 7 facilities, ensuring efficient workflow.

- Managed float pool assignments, call-offs, and real-time schedule changes for clinical staff.

- Acted as central communication hub between leadership and clinical teams.

Psychic Energy Mama LLC Harrisburg, PA

Owner / Transformational Coach Nov 2015 – Present

- Built and manage a client base of 1,000+ individuals, overseeing scheduling, communication, and program delivery.

- Manage all administrative operations including intake and follow-ups.

Bickel’s Snack Food York, PA

National Account Manager Apr 2014 – Nov 2015

- Managed 200+ accounts while meeting all sales and service goals.

- Improved communication between sales, inventory, and operations teams.

Worldwide Express Camp Hill, PA

Major Account Executive Jan 2013 – Apr 2014

- Grew a client book generating $800,000 in annual revenue; top 5% nationally.

- Managed full sales cycle including cold calling, negotiation, and closing.

Earlier Experience: Office Manager and Supervisor roles in healthcare (2008–2012) overseeing staff, scheduling, billing support, and workflow improvements.

Education

Empire State College – BS, Business Management & Economics 2012

Bryant & Stratton College – AS, Medical Administrative Assistant 2010

Certifications

CPR & AED (AHA) ACE Certified Health Coach Yoga Alliance 200-Hour Teacher Reiki Master (3 Levels)

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