Dynamic Customer Service & Sales Professional

HB

HAYLEY BODDEN MCFIELD

hayleymcfield@gmail.com 857-***-**** Dorchester, MA 02121

Dynamic professional with a proven track record at TJX Companies, excelling in customer service and inventory management. Skilled in Microsoft Excel and adept at building relationships, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to delivering exceptional results while fostering a positive team atmosphere.

Microsoft Word

PowerPoint

Outlook

Windows

Mac operating systems

Microsoft Excel

Adobe Photoshop

Social media management

Marketing

Customer service

TJX Companies Boston, MA

Merchandise Associate

09/2024 - 08/2025

Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process. Performed other duties as assigned by management.

Built and maintained productive relationships with employees. Received inventory shipments and stocked shelves with merchandise. Facilitated returns or exchanges with minimal disruption to customers. Greeted customers and provided excellent customer service. Lighthouse Church Of God Boston, USA

Dance Team Leader

09/2019 - Current

Coordinated dancing with partners or ensembles.

Researched past and observed current performances to improve understanding of dances.

Trained, exercised, and attended dance classes to maintain high levels of technical proficiency, physical stamina, and physical fitness. Assisted with costume design and selection for each routine. Developed choreography for routines, including solos, duets, and group numbers.

Vector Marketing Boston, USA

Sales Representative

10/2023 - 11/2024

Make calls and set appointments to present demos

Market and put in orders for Cutco products

Developed and maintained relationships with existing clients to ensure customer satisfaction.

Neon Global Boston, USA

Exhibit Host

03/2024 - 09/2024

Greeted guests upon arrival and provided them with audio guides Maintained cleanliness of the audio guides once they were returned to the drop off

Ensured compliance with health and safety regulations within the gallery Provided excellent customer service by anticipating customer needs Summary

Skills

Experience

Institute Of Contemporary Art (ICA)

Seaport, USA

Internship

08/2023 - 08/2023

Plan and host events for Teens

Promote special programs and other exhibitions in the museum available for teens and adults

Ensure a clean, organized, and friendly environment at the end of the event Daily Table Boston, USA

Volunteer Stocker

06/2018 - 06/2018

Completed documentation related to receiving, stocking, returns and other activities accurately.

Stocked shelves with new merchandise and checked for outdated or damaged items.

Stocked shelves, racks, and bins with new or transferred merchandise. Suffolk University, Sawyer Business School Boston, MA Bachelor of Business Studies in Digital Marketing, Graphic Design Expected in 05/2027

Boston International High School Dorchester, MA

Diploma

06/2023

GPA: 3.8

www.linkedin.com/in/hayley-bodden-mcfield-862a29296 Top 13th Speaker Award: Boston Debate League

Top 5 Team Award: Boston Debate League

High Honor 2020-2023

Daily Table, Boston, MA, Volunteer Stocker, 06/18

LightHouse Church Of God, Boston, MA, Youth Group Member, 09/19, Present English, Native/ Bilingual

Spanish, Native/ Bilingual

Spanish:

Native/ Bilingual

English:

Native/ Bilingual

Education

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Accomplishments

Volunteer Experience

Languages

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