Data Entry & Customer Service Specialist with 18+ years experience
Resume:
Louis Gonzalez
*** ****** **** ****** *****, FL 33936 Email: ***********@*****.***
Summary
Reliable Private Duty Caregiver with 5+ years of experience in providing expert care and flexible schedule. I am knowledgeable at overseeing a variety of situations. Excellent cook that can adapt to any diet for meal preparation. Provide housekeeping for upkeep on patient homes.
Bookkeeper with 19 years’ experience in accounting work. Demonstrated ability to provide exceptional support and service for a broad range of staff and clients.
Highlights
Performed general household task: laundry, and errands.
Provided patients and families with emotional support.
Distributed medication and diabetic injections.
Prepared well-balanced meals.
Assisted clients and residents with daily living activities.
Contributed to a positive living environment .
Managed office operations
Supervised production managers for quality work
Knowledgeable in Payroll
Administration/ Customer Service / Telephone Skills
QuickBooks / Microsoft Office Skills
Analyst report (Monthly and Year end)
Meeting deadline Filing and data archiving.
Work Orders
Multi-Task Management
Data Collection, Data Entry
Experiences
Caregiver
Performed cooking cleaning and other household tasks for clients daily.
Assisted clients with daily activities such as bathing, grooming, and dressing.
Provided companionship - including assistance with walking.
Contributed to a positive living environment to enhance client's quality of life.
Distributed medication according to the individual's medication chart.
Payroll Assistance
Managed payroll and Payroll Taxes entered data into cumulative payroll documents.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral, and scanning documents for inter-departmental use.
Customer Service
Managed customers effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize efficiency.
Data Entry
Reviewed and updated client correspondence files and scheduling database. Organized billing and invoice data and prepared accounts receivable and payable.
Data Organization
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts, and company data reports using advanced Microsoft Excel functions.
Scheduling
Organized technician schedule for customer jobs.
File Management
Prepared monthly reports for records, closed terminated records, completed final.
Work History
HHA Caregiver Brittni D. Way
September 2017 to December 2025
Private Home Aide 727-***-****
Office Manager / Full Control Bookkeeper John Migilirelli
January 2005 to August 2017
Printing Impressions – Clearwater, FL 33765 727-***-****
(Out of Business)
Office Manager / Controller Harold Singer
April 1994 to December 2004
Performance Trailers – Pinellas Park, FL 33781 727-***-****
(Out of Business)
Office Administrator Jim Allen
January 1991 to March 1994
Thompsons Automotive – Pinellas Park, FL 33781
(Out of Business)
Education
Gouverneur High School, 1989
Gouverneur, NY, Jefferson
Standard Courses
High School Diploma
Affiliation
Phoenix University College, 2011 to 2013
Associate’s degree
CPA
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