Senior Logistics & Operations Leader

Reginald D. Fuller

**** *. *********, *******, ** 60619

Cell: 773-***-****

Email: ***********@*****.***

Summary of Qualifications

With over 25 years of experience as an operations professional, I have built a comprehensive background in warehousing, distribution, logistics, transportation, supply chain management, and process improvement. My career has included managerial roles across multiple industries, giving me familiarity with various ERP (Enterprise Resource Planning), WMS (Warehouse Management System), and TMS (Transportation Management System) platforms. In these roles, I have demonstrated strong leadership by coaching and mentoring team members, and I have in-depth knowledge of Lean manufacturing practices to promote continuous improvement and operational excellence.

Professional Experience

Empire Today – Northlake, IL

Logistics Manager 5/2018 to 6/2025

Key Achievements and Responsibilities

As Logistics Manager at Empire Today, I oversaw a $16 million logistics budget supporting 10 distribution centers and 44 satellite sites nationwide. I moved logistics from external 3PLs to an in-house team, leading to better operational control and higher service quality.

I negotiated rate tariffs and carrier contracts with LTL and asset-based carriers as we transitioned to in-house logistics. I managed spot quotes and bookings for inbound and outbound shipments, ensuring timely and cost-effective transportation.

Alongside a colleague, I managed over 12,000 yearly shipments. I evaluated carrier performance, addressed off-hour problems, and implemented measures for continuous improvement.

To standardize and streamline operations, I defined, documented, and implemented standard operating procedures for the logistics team. I also led the adoption of a Transportation Management System (TMS), which improved visibility and efficiency across the supply chain.

Collaboration was a vital part of my role, as I worked closely with materials management, demand planning, supply chain, warehousing, and market managers to coordinate transportation needs and support overall business goals.

Brightstar – Libertyville, IL

Production, Warehouse, and Materials Manager 6/2015 to 7/2018

Key Achievements and Responsibilities

Operations Management

I supervised cell phone kitting, receiving, and materials operations at two locations, managing daily workflows and streamlining the movement of goods. I mentored four supervisors, 15 team leads, and 120 associates to develop an effective team.

Performance Improvement

I focused on closing performance gaps by targeting cost, productivity, quality, and safety KPIs. Using LEAN methods, I eliminated waste and minimized variation, resulting in measurable operational improvements.

Collaboration and Leadership

Collaborated with department heads to meet customer service standards and operational goals, led staff meetings, and conducted employee reviews to promote transparency and accountability.

Project and Product Support

I helped launch products and provided pricing quotes to new customers, supporting business growth. I also reviewed project status with teams and shared monthly scorecards to track deadlines, requirements, and costs.

Process Optimization and Cost Savings

Through ongoing improvements, I reduced overtime from 24% to 7%, saving $89,331 annually. Unit production costs decreased from $0.41 to $0.27, and defect rates dropped from 3% to 0.17%. I also implemented the 5S program in forward logistics to enhance organization and efficiency.

Process changes reduced consumable costs from $8,300 to $3,400 monthly through Kanban, while area layout redesigns increased output from 15,000 to 25,000 units per shift. Dock-to-stock within four hours improved from 77% to 98%, demonstrating better operational response.

In 2016, I led six Kaizen projects that saved $106,780. I collaborated with experts to develop operational and IT solutions, authored work instructions for process documentation and improvement, and facilitated 23 IT projects to enhance facility technology.

CEVA Logistics (3PL) – Wooddale, IL

Site Warehouse & Logistics Manager 1/2011 - 8/2014

Key Achievements and Responsibilities

Site Operations Management and Performance

As Senior Logistics Manager at CEVA Logistics in Wooddale, IL, I managed a 400,000 sq. ft. 3PL facility handling VMI, fulfillment, shipping, receiving, and kitting. I consistently enhanced cost, safety, quality, productivity, and overall site performance.

Leadership and Team Development

I led seven managers and supervisors overseeing 185 associates, optimized labor resources, delegated tasks to meet deadlines, and provided after-hours support for urgent operations.

Reporting and Financial Management

I submitted daily operations reports, weekly P&L summaries, and quarterly budgets to remote C-level staff, facilitating clear communication and informed decision-making. Within two months, I aligned a $2.6 million annual budget and maintained P&L performance on track.

Process Improvement and LEAN Principles

Using LEAN methods, I eliminated waste and improved efficiency. ABC inventory analysis resulted in a 25% boost in operational productivity by reducing motion waste.

Key Achievements

Achieved monthly profit growth from $25,174 to $278,898 in six months.

Reduced orders not shipped within 24 hours from 4,714 to just 27 per day over three months.

Reduced safety incidents from three per month to none within a month.

Improved the quality defect rate from 91% to 99.87% within two months.

Reduced labor attrition and turnover from 33% to 5% each quarter.

Education & Professional Development

BA – Major: Psychology

University of Illinois at Chicago - Chicago, Illinois

Lean Certified:

General Motors – May 2005

Contact this candidate