Custodian Supervisor with Strong Customer Service
Resume:
Mantrise Herron
Custodian Supervisor - Eastlake Management
Park Forest, IL 60466
*********@*****.***
Professional Summary
I am highly qualified for the position by having superior customer service skills in which I've obtained throughout my entire employment career. I am also a quick learner which makes me an even better candidate for the position. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Long Term Guest Teacher
Kokua Services-Chicago, IL
September 2023 to Present
I pick up assignments daily for substitute teacher at various schools throughout Chicago. Custodian Supervisor
Eastlake Management-Chicago, IL
June 2013 to January 2023
in this position I make sure that bathroom attendants keep Soldier field bathroom clean to the bears standards. Started out as an attendant and was promoted. 03/2008- present I have been working various temporary jobs looking for stable work. I was off for maternity reasons from 2008-2010.
Associate/Dept. Manager
Wal Mart-Olympia Fields, IL
August 2016 to August 2017
in this position I started in Lawn and Garden dept. I stocked shelves and handled inventory in receiving doing unloading of stock, I was promoted in 90 days to dept manager over infants and girls. I handled counts and inventory for consumables.
Office clerk/ Representative
Improv Comedy Club-Schaumburg, IL
February 2007 to March 2008
In this position I was responsible for Administrative duties, Tickets Sales, inventory, Marketing, Secretary. Maintenance Administrator
SBC-Hoffman Estates, IL
March 2005 to June 2006
In this position I provided technicians with different technical issue to help ensure that the customer telephone were working properly. I worked with issues such as telephone repair, customer complaints with telephone outages, making sure dial tines were present and working all while maintaining superior customer service.
Operator Services 411
SBC-Harvey, IL
February 1999 to March 2005
In this position I provided telephone numbers and addresses to various customers throughout the united states in a call center, while maintaining superior customer service with customers.
Reservationist
American Trans Air-Chicago, IL
November 1997 to October 1998
In this position I provided customers with reservations throughout the United States. I also handled customer complaints, travel times, and superior customer service.
Education
Associate in Arts in Education/Pre-law Associate
Olive-Harvey College - Chicago, IL
January 1993 to May 1995
Associate in Education/Pre-law No
Illinois Benedictine College - Lisle, IL
July 1991 to December 1992
High school diploma or GED in Gender Studies
Christian Fenger high - Chicago, IL
September 1987 to May 1991
Skills
• Windows
• Manufacturing
• Restaurant experience
• Typing
• Typing
• Clerical experience
• Phone etiquette
• Teaching
• Communication skills
• Office experience
• Administrative & Customer Service Skills
• Hotel experience
• Presentation skills
• Customer service
• Customer Experience (10+ years)
• Customer Service (10+ years)
• Front Desk (10+ years)
• Forklift
• Hotel experience
• Office Applications (5 years)
• Teaching
• Account management
• Hospitality
• Customer Care (10+ years)
• Data collection
• Front desk
• Mobile applications
• CCC
• Call Center (10+ years)
• Cleaning
• Telecommunication
• Travel planning
• Conflict management
• Supervising experience
• Custodial Experience
• Driving
Certifications and Licenses
driver's license
Substitute Teaching Certification
CPR Certification
Forklift Certified
July 2017 to January 2024
Non-CDL Class C
Assessments
Forklift safety — Proficient
February 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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