Administrative Assistant & Training Specialist

HEATHER HINKLEY

Administrative Clerk Virtual Assistant

810-***-**** ****************@*****.*** Mt. Morris, MI linkedin.com/in/heather-hinkley-390779237

CAREER SUMMARY

Detail-oriented administrative professional with a strong background in records management, customer service, and high-volume office operations. Skilled in organizing complex information, supporting fast-paced environments, and maintaining accuracy under pressure. Known for clear communication, strong multitasking, and delivering dependable support to staff, clients, and the public. Brings a professional, calm, and solutions-focused approach to every task. CORE STRENGTHS

• Microsoft Office (Word, Excel,

PowerPoint)

• Google Workspace (Docs, Sheets,

Calendar)

• Interpersonal communication

• Office administration

• Time management

• Records management

• Customer service

• Remote work & virtual collaboration

PROFESSIONAL EXPERIENCE

Go Healthcare Remote

Recruiting Manager September 2024 – December 2025

• Managed full-cycle recruiting operations for healthcare staffing placements.

• Coordinated candidate credentialing, scheduling, and onboarding processes.

• Maintained accurate records and communicated with clients in a high-volume environment.

• Note: Company went out of business in December 2025. Maxim Healthcare Flint, MI

Lead Recruiting Manager September 2023 – September 2024

• Led recruiting team responsible for sourcing and placing healthcare professionals.

• Oversaw credentialing, compliance tracking, and candidate communication.

• Promoted to Go Healthcare after being recruited directly by leadership. PRN on Demand Remote

Lead Trainer, Scheduler & Credentialist January 2021 – July 2023

• Trained new staff on scheduling systems and credentialing procedures.

• Managed complex scheduling for healthcare professionals across multiple facilities.

• Maintained credentialing records ensuring regulatory compliance.

• Recruited by Maxim Healthcare based on performance. EDUCATION

Kirtland Community College Nursing Program 2013 – 2016 REFERENCES

Professional references and letters of recommendation available upon request.

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