Dynamic Team Leader with Results-Driven Management

Keara Herron

Donaldson, AR ***** · 501-***-****

*************@*****.***

Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to handle daily functions and meet customer needs independently. Trainer and mentor with exceptional management abilities and a results-driven approach.

WORK HISTORY

November 2023-Current

Retail Merchandiser, Driveline Retail Merchandising

Work independently with little to no supervision.

Complete multiple tasks in a limited amount of time.

Professional and positive attitude.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

April 2018 – August 2023

Manager, West Hills Ranch (Exxon)

Accomplished multiple tasks within established timeframes.

Managed and motivated employees to be productive and engaged in work.

Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.

Established team priorities, maintained schedules, and monitored performance.

Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.

Education

Bachelor’s in psychology – Capella University

Minneapolis, MN

July 2025-Current

Associate of Arts – strayer University (associate in business management)

Washington, DC

July 2022-December 2023

High School Diploma – Ouachita High School

Donaldson, AR

May 2001 – Graduation Date

3.0 GPA

Extracurricular Activities: Softball

FHA Member

FFA Member

FBLA Member

Skills

Managing Files and Records

Budgeting and Cost Control

Reading Comprehension

Scheduling and Coordinating

Sales and Marketing

Employee Training

Staff Management

Managing Employee Relations

Productivity Performance

Job Assignments

Managing Terminations

Time Management

Food and Beverage Management

Managing Cash Register

Overseeing Employees

Performance Tracking and Evaluations

Team Leadership

Managing Multiple Tasks

Customer Relationship Management

Managing Routines

Reconciling Cash Drawers

Budget Controls

Income and Expense Management

Retail Merchandising

Certifications

Food Handler Training - Expires 6/10/2025.

Class C Certified - Issued 5/18/2023.

Contact this candidate