Multi-skilled Remote Support Professional and Shop Supervisor

MEGAN HEBERT

**** ***** **** **, ********, LA ***69

318-***-**** ️ ************@*****.***

OBJECTIVE

Dedicated and dependable worker with experience in customer service, food service, retail, manufacturing, and remote support. Seeking remote or local opportunities where strong work ethic, multitasking, and positive attitude contribute to team success.

PROFESSIONAL EXPERIENCE

Remote Customer Support (Work from Home)

Freelance / Independent Projects – Rayville, LA 2022 – Present

Provided customer support via phone, email, and chat for online retailers and survey platforms.

Managed time independently and handled multiple tasks under minimal supervision.

Learned new platforms quickly (e.g., Swagbucks, Pupford, Acorns).

Cashier & Shift Lead – Raceway Gas Station

Rayville, LA 2021 – 2022

Handled transactions (cash, credit/debit) and daily paperwork.

Maintained clean and safe environment, assisted customers with fuel and store purchases.

Covered extra shifts and helped train new employees.

Server & Cook – Waffle House

Rayville, LA 2019 – 2021

Took orders, prepared meals, and delivered friendly service in fast-paced setting.

Balanced tables and kitchen workflow during peak hours.

Gained teamwork, conflict-resolution, and multitasking skills.

Line Worker – Rayville Manufacturing Plant

Rayville, LA 2017 – 2019

Operated production machinery and inspected product quality.

Followed safety protocols and collaborated with team leads to meet production quotas.

Developed basic mechanical troubleshooting skills and improved speed and accuracy.

Grocery Associate – Brookshire’s Grocery Store

Rayville, LA 2015 – 2017

Stocked and rotated shelves, operated register, and assisted customers.

Bagged groceries and maintained store layout knowledge to support customers and staff.

EDUCATION

New Iberia Senior High School — New Iberia, LA

High School Diploma

SKILLS

Remote work tools: Zoom, Slack, Google Docs, email support

Cash handling & POS systems

Food safety & kitchen prep

Time management, multitasking, strong customer service

Basic computer proficiency and typing

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